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The Chartered Institute of Housing is the independent voice for housing and the home of professional standards


The Level 3 Certificate in Housing Practice is a 10 month blended qualification delivered through a combination of online and face-to-face learning which provides you with a broader knowledge and understanding of key areas in delivering housing services.

You will study a total of eight units that provide essential underpinning knowledge for working in housing organisations:

• The housing system

• Professional practice skills for housing

• Occupancy, tenure and lettings

• Rental income management

• Dealing with anti-social behaviour in housing

• Delivery of housing services

• Involving housing service users

• Sustainable communities.

How will the qualification benefit me and my organisation?

Gaining a qualification is a great way to develop your career prospects. The Level 3 qualification will enable you to be an effective housing practitioner and will provide you with a broader understanding of how your organisation and others in the housing industry work. You will gain valuable skills including:

• researching and writing reports

• evaluating your organisation’s approach to key housing issues

• reflecting on your own professional practice

• planning ahead for your own development.

Successful completion of the Level 3 Certificate in Housing Practice will provide you with a vocational qualification of an equivalent standard to an A-level. It will prepare you for further study at the next level, the Level 4 Certificate in Housing. The CIH Housing Academy offers the Level 4 Certificate as a one year programme and this is the first step on the route towards CIH chartered membership.

On completion of this qualification you’ll be eligible for CIH Certified Practitioner status.

Download the qualification overview for further details

The option of free CIH membership is provided during the period of study for your qualification.

Who should apply?

To benefit from this qualification you should be working in either a paid or voluntary role in housing and must also have completed either:

  • CIH Level 2 Certificate in Housing Practice


  • an equivalent Level 2 qualification or higher.

If you do not meet either of the above criteria you must have six months experience of working in the housing sector. You will be asked to provide evidence of your qualifications and/or experience of working in the sector as part of the application process.

What does the qualification cost and how long does it take?

Duration: 36 weeks, approximately eight hours study a week – this can include investigations undertaken at work and independent study time working through the online materials, doing additional reading and research, and writing up your submissions. There are also five face-to-face learning days included.

Course cost: £1,700

How to register your interest

Register your interest by clicking the button at the bottom of the page. You will then be able to select your preferred study month and location. You will be contacted by a member of the CIH Housing Academy team and asked to complete a form to provide evidence of your previous qualifications and experience.

Call our team on 024 7685 1789 or email us if you'd like to discuss whether this is the right course for you. We have payment options available if you are paying for this course yourself and would like to pay in instalments.