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The Chartered Institute of Housing is the independent voice for housing and the home of professional standards

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    Getting the best from our site

    Tips and tricks

    If you are reading this then you will have already noticed we have made some huge developments to our site!

    We are delighted that the new site is ready for everybody to use. We really hope that you find it a more desirable place to visit.

    When we started this project we spent a lot of time talking to all the people who use our site – and those that didn’t. It was clear that our aim was simple – to make a site which is a really useful tool for each and every housing professional.

    Your thoughts

    We'd love to know what you think about our new site.

    Between now and January we are going to you for your thoughts and comments.  We want to learn how visitors are using our site, we want to understand what is liked and what isn't.  We will make improvements, retire things that aren't working and add new functions as we go. 

    So that by early 2012 we have an even better website and a great product for everybody. Look out for polls and surveys asking for your comments. We will keep you updated via a blog with the progress we are making.

    If you have anything you would like to tell us email us at or call us 024 7685 1780


    We will add the questions about the site we get asked by visitors and our answers to this area. We want every visitor to have the best possible experience.

     So if there is anything that you don't like or are struggling to find please just let us know

    Read the mail to our members regarding our new website

    What we hope our site is delivering

    A new layout and design, new ways to find information and new categories, new functions and things to do and new ways to get involved.

    Have a look around and get to know the site. A couple of our favourite things - the 'housing topic finder' - here you can find all our advice, tools and guidance in one place, categorised by topic.

    The search - it not only searches our site but lots of other housing websites too - so, for example, you will be able to find the latest information from CIH as well as the latest information from news sites and government sites, giving you lots of great housing results from one search.


    Contact us

    Do you want to know more about what we do, or have a question?
    024 7685 1700


    Do you like our new site?

    What do you think about our new site - the next step is to iron out any glitches, add new things and continually improve it.  We would love to know what you think, email us.