Co-regulation and tenant scrutiny
Continuous service improvement
CIH consultancy supports effective tenant scrutiny that delivers continuous service improvement and provides high quality, customer-focused services.
How can we help you?
Our co-regulation and tenant scrutiny service includes:
- Critical review of existing tenant involvement, consultation and scrutiny arrangements
- Support to implement practical and effective scrutiny arrangements
- Development and capacity building of tenants and staff through training, advocacy and mentoring
Quality Assured Scrutiny
CIH is proud to be working in partnership with TPAS and HouseMark to set the standard to tenant scrutiny arrangements. Achieving our new accreditation will enable you to be certain that your arrangements are capable of delivering the right outcome for you, and to be able to demonstrate this through meeting the challenge that the accreditation poses. Find out more here