CIH Older People’s Housing & Support
Conference & Exhibition

4-5 August 2010
Booking Code: 15042

Kindly Sponsored by

• About the event
• Benefits of attending
• Who should attend
• Programme
• Prices
• Booking
• Exhibition and Sponsorship Flyer (PDF: 105 kb)

About the Event

Last year’s Older People’s Housing Support Conference was a great success drawing over 150 delegates from more than 91 different organisations, 98% of which rated the event as very good or good. How could we match this success? Easily we think! This year’s conference builds on last year’s successes and, with some changes and brand new venue, promises to be even better, brighter and bolder. Designed by experts in the sector, this year’s conference programme has moved on from discussions on the likely impact of some of the key changes on older people’s housing and related support. It will focus on practical implementation within an ever challenging economic and political climate. Yet again with the help of some of the most respected speakers in the sector we offer you a range of topical keynote and workshop sessions aimed at both frontline staff and service managers. Not only will these sessions reflect some of the key changes to the operating environment arising for example from personalisation but they also showcase the outcomes from the recent research undertaken by the ministerial working group in sheltered housing. We have of course one or two celebrities to tempt you along, but not just any old celebrities! Not only is the wonderful and witty Chris Lowe back to chair the event with his longstanding journalist experience of social housing but we are joined by one or two other famous faces; famous and not just for their day job but for their contribution to the older people’s housing and support debate.

Howard Farrand, CIH Immediate Past President
I’ve seen some fantastic supported housing projects offering safe and nurturing environments for older and vulnerable people but I fear we are still, as a society, sleep-walking into a disaster in relation to housing for our older citizens. There is no hiding from the statistics about our aging population, no avoiding the supply and funding crisis we are already facing - yet there is no agreement about how to proceed in relation to care and support. At CIH our role is to help you pick your way through these issues. Our conference will offer you an excellent opportunity to learn, to improve your knowledge of the latest good practice and to network with others struggling to make sense of the challenges we face - whether it’s about personalisation, housing and health strategies or any other aspect of this crucial agenda.

Guest Speaker: Dame Joan Bakewell
Joan Bakewell’s broadcasting career continues into its fourth decade with her series for BBC Radio 3: Belief. She also appears on Radio 4’s Saturday Live, BBC 1’s Daily Politics, and GMTV’s Sunday programme. Her latest play was broadcast on Radio 4 in 2007. Her first novel will be published early in 2009.

Joan’s three areas of interest are: the arts, religion, and old age. She was BBC television’s arts correspondent throughout the 80’s, and was later on the board of the National Theatre, The Aldeburgh Festival, and Friends of the Tate. She is currently Chair of the theatre company Shared Experience and also of The National Campaign for the Arts. In the 90's Joan presented Heart of the Matter on BBC 1 – a programme that dealt with moral and religious dilemmas of our times. A selection of her interviews for her radio series Belief was published in 2005.

In 2003 she began a column for The Guardian called Just Seventy. In 2007 she published “The View from Here: Life at 70”. She currently has a weekly column in The Independent each Friday. She was appointed Dame Commander of the Order of the British Empire (DBE) in the 2008 Birthday Honours.

In November 2008 Joan was appointed The Voice of Older People by the Government acting as an independent and informed advocate on issues affecting older people’s lives. Joan is also an accomplished chair of conferences and seminars and is a highly skilled conference facilitator and after dinner speaker. She has a wealth of experience hosting events and award ceremonies, both at home and abroad.

Benefits of attending this event

• Remain up to date with current Government thinking and policy developments
• Learn how you can improve your housing and related support services
• Find out about the latest good practice
• Hear from leading professionals about new ways of delivering services
• Pick up relevant and up to date information which will help you to develop professionally
• An excellent opportunity to network with fellow housing professionals and be involved in interactive discussions
• Gain credit for any formal Continuous Professional Development scheme or training points

Who Should Attend:

This Conference is aimed at scheme managers, support workers, their managers and anyone providing housing and related support to older people in sheltered housing, extra-care, floating support and any other setting. It will also be of value to anyone with an interest in developing a better understanding of housing and housing related support for older people and those working in a related field providing services to older people, for example housing advice staff. The event will also be relevant for service users and frontline staff who are interested in the ways in which their service is developing as well as enhancing some of the skills they use every day.

Conference Programme:

Programme 3rd August

Time	Details
16.00	Delegate Registration & Workshop Desk opens
17.15	Delegate Registration & Workshop Desk closes
19.00-21.00	Informal Buffet

Day 1, 4th August

Time	Details
09.00	Delegate Registration & Workshop Desk opens
09.00	Refreshments & Exhibition Viewing
10.00	Chairs Welcome Chris Lowe, Journalist & Broadcaster
10.10	Opening Keynote Dame Joan Bakewell
10.40	Approaches to older people’s housing and support
	Financial Challenges for an Ageing Population Louise Gitter, Research Manager- Policy, Research & Studies, Audit Commission
11.20	Refreshments & Exhibition Viewing
11.40	Workshop Session A viewing
A1.	Meeting older people’s housing needs James Berrington, HCA
A2.	Sheltered housing and the law Geraldine Haden, Partner, Gorrara Haden Solicitors
A3.	Personalisation: the challenges for housing related support providers Kate McAlister, Independent Consultant
A4.	Older people and communities Tony Dann, Senior Extra Care Manager, Ashram Housing Association
A5.	Risk, safeguarding and professional boundaries Imogen Parry, Consultant
A6.	Making complaints effective Jill Hasler, Managing Director of Hasler Training Associates, Hasler Training
12.40	Lunch and Exhibition Viewing
	Dementia : Dealing With The NHS Tsunami Professor George Giarchi, Professor in Social Care at University of Plymouth
14.20	In your lifetime: a vision of housing, care and support for an ageing society Emily Bird, Policy Leader (Care and Support), National Housing Federation Roger Davies, Chief Executive, MHA Care Group
15.00	Refreshments & Exhibition Viewing
15.20	Workshop Session B
16.20	Close of Day One
19.00	Pre Dinner Drinks
19.30	Conference Dinner and Entertainment

Day 2, 5th August

Time	Details
09.30	Registration, Refreshments & Exhibition Viewing
10.00	Chairs Welcome Chris Lowe, Journalist & Broadcaster
10.15	The impact of personalisation on extra-care- Drawing on Housing 21’s Building Choices project to look at planning and implementing personalisation in an extra- care setting Sarah Vallelly, Research Manager, Housing 21
10.45	Foundation for Lifetime Homes and Neighbourhoods Joe Oldham, Housing Policy Adviser, Age UK
11.15	CIH Policy for Older People Sarah Davies, Senior Policy and Practice Officer, CIH
11.40	Refreshments & Exhibition Viewing
12.00	Workshop Session C
C1.	“More than just a few kind words”: Reshaping support in sheltered housing Emily Bird, Policy Leader (Care and Support), National Housing Federation Matt Campion, Support Director, Servite House
C2.	Shouting about your services Raife West, Chief Executive, Havant Housing Association
C3.	Workforce development and the new supported housing environment Steve Rafferty, Consultant
C4.	Advocacy and older people Action4Advocacy
C5.	Do you really listen? A Workshop on Effective Resident Involvement in Sheltered Housing’ Jill Hasler on behalf of the Centre for Housing and Support
C6.	Financial inclusion and older people Sharon Wheeler, CIH Malcolm Wilson, Commercial Director, RCT Homes
13.00	Lunch and Exhibition Viewing
14.00	My fires gone out! How to cope with change and take a positive outlook on life Liam O’Connell, Business & culture change consultant, professional speaker and author
14.45	Workshop Session D
15.45	Close of Conference

Programme and speakers maybe subject to minor changes

Accommodation & Facilities

De Vere Staverton Park Hotel, Daventry, Northamptonshire, NN11 6JT
www.deverevenues.co.uk

This four star venue which is part of the De Vere Venues Group and is easily accessible from the M1, M6 and M40, and Birmingham Airport. Facilities include 245 bedrooms and leisure facilities including an indoor leisure complex and challenging l8 hole golf course and driving range. The County Conference Suite which can accommodate up to 400 delegates and features its own entrance, registration and office space together with an advanced presentation system.

Parking – Complimentary on-site parking for 450 cars
Nearest train station – Northampton and Rugby main line stations are both approximately 12 miles away.
Trains leave from London Euston and take approximately 1 hour.

Exhibition & Sponsorship

There will be an exhibition running alongside the conference, providing you with an ideal opportunity to promote your organisation and the services you provide to delegates. Registration and refreshment breaks will take place in the exhibition area, enabling you to meet and network with delegates in a relaxed and informal atmosphere. If you would like to raise awareness of the products and services your organisation can provide and discuss with decision makers and managers how you can assist their organisation then we have a package to suit your requirements.

Download Exhibition & Sponsorship Flyer (PDF: 105 kb)

For further information please contact Amanda Thurlow, Exhibition and Sponsorship Co-ordinator on 024 76851722 or email amanda.thurlow@cih.org

Prices

2009 PRICES FROZEN

Option A: Residential Plus
Dinner, bed & breakfast for the night of 3 & 4 August, attendance at both days of the conference with bed, breakfast & conference dinner on 4 August
Delegate Rate £575 + VAT
Discounted CIH Member Rate £545 + VAT

Option B: Residential
Attendance on both days of the conference with bed, breakfast & conference dinner on 4 August
Delegate Rate £505 + VAT
Discounted CIH Member Rate £475 + VAT

Option C: Non Residential, Both Days
Attendance on both days of the conference with no accommodation and no evening meals
Delegate Rate £395 + VAT
Discounted CIH Member Rate £365 + VAT

Option D: Non Residential, Day One
Attendance on Wednesday 4 August with no accommodation or evening meal
Delegate Rate £295 + VAT
Discounted CIH Member Rate £265 + VAT

Option E: Non Residential, Day Two
Attendance on Thursday 5 August with no accommodation or evening meal
Delegate Rate £295 + VAT
Discounted CIH Member Rate £265 + VAT

Special Offers

Book 2 delegates and send a third delegate for half price (all 3 bookings must be received together)

To Make a Booking

You can book your place on this conference in one of the following ways:

• Use our online booking form (Booking Code: 15042)
• Or download a booking form (PDF: 39 kb)
  and return to

  CIH Training & Conferences,
  Octavia House,
  Westwood Way,
  Coventry CV4 8JP
  
  Tel: 024 7685 1722
  Fax: 024 7642 1973
  E-mail: events@cih.org

Booking Information

• Please do not send any payment with this booking - you will be invoiced after the event.
• If you cancel a booking more than 20 working days before the event, you will be charged a £70 administration fee per booking. If you cancel within 20 working days you will be charged the full fee.
• If you downgrade your booking from Residential Plus to Residential or Day Delegate or from Residential to Day Delegate within 20 working days of the event you will be charged your original booking fee.
• If, at the time of booking, you do not know the names of delegates, please let us have names no later than two weeks before the event.
• If you are booking two delegates and sending a third delegate for half price, you need to send all three bookings together on the same form to qualify for this offer.
• Please note that the CIH cannot guarantee that delegates’ names will be printed on the delegate list and a badge will be produced, if bookings are received within 10 working days of an event.
• Please keep a printout of this form for your records, if possible.
• This booking is subject to the usual CIH Terms & Conditions.

Limitation of Liability

The Chartered Institute of Housing (CIH) accepts responsibility for accident, injury or loss suffered whilst attending one of our events only if it is directly due to negligence on our part. Delegates are responsible for taking care of their own property. CIH accepts no responsibility for any loss incurred whilst using material or information gained at one of our events.

Cancellation of Events

CIH may have to cancel an event. In this case we will return any payments received in advance. We will not refund any other costs you may incur as a result of this cancellation.

Copyright

The copyright of all conference material rests with the CIH or with the speaker.

Data Protection Act 1998

When you make a booking your contact details will be stored on our database. We will use this data for the purposes of processing your booking and to contact you in the future with information about other CIH events and products that may be of interest to you. If you would prefer not to be informed of CIH products you can opt out when you make your booking.