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The Chartered Institute of Housing is the independent voice for housing and the home of professional standards

CIH East Midlands Leaders breakfast briefing

24 January 2019, Kegworth

About the event


Kegworth Hotel and Conference Centre
Packington Hill
DE74 2DF


8.30am – 10.30am

Benefits of attending

Event description

The theme of this popular event will explore professionalism and stigma. It will provide an opportunity for chief executives, directors, HR professionals, and young and aspiring leaders across the housing sector in the region to debate this critical issue, to consider the key challenges and discuss potential solutions.

As a result of the social housing green paper, a spotlight now shines on the sector’s ‘customer service culture’ and how this contributes to tackling or causing stigma of social housing tenants and residents. This briefing will debate what it means to be a housing professional, whether the workforce contributes to the stigma our communities feel and what role they can play in tackling it.

It will be a great opportunity to network, influence the local policy agenda and find out more about what CIH is doing in your area.

The briefing will feature short think pieces from insightful speakers to get the debate and discussion flowing, which will be chaired by regional member champion Julian Beaney: 
  • The importance of professionalism: considering the impact on our communities 

Jim Strang, CEO Parkhead Housing and CIH president 

  • The importance of professionalism: a frontline manager’s perspective 

Nick Griffiths, CIH East Midlands board member and district housing manager, Leicester City Council

  • The importance of professionalism: the tenant perspective

Sarita-Marie Rehman-Wall, tenant and vice chair at Nottingham City Homes and resident engagement officer at Tuntum Housing

  • The importance of professionalism: the government perspective

Melissa Cock, Social Housing Division, MHCLG

To stimulate as wide a discussion as possible we’re encouraging those senior officers attending to consider the opportunity to attend with a resident/tenant or a younger housing professional/aspiring leader.

You’ll also hear the latest thinking from CIH on professionalism and the work that is being done to set modern professional standards in the sector, as well as how CIH can support members to achieve these standards and make difficult decisions.


Booking information

This is a free event to support discussion and direction on professionalism and stigma.



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