Going digital: how are housing organisations gearing up for the future?
About the event
Webinar style: Online workshop comprised of a presentation; regular polls and audience discussion throughout. Audience will be giving the chance to ask questions/comment verbally
Time: 11:00am – 12:00pm
Speaker: Nick Atkin, group chief executive, Halton Housing
Chair: Faye Greaves CIHCM, policy and practice officer, Chartered Institute of Housing
Benefits of attending
Whether it’s to cut costs, deliver better services or respond to customers’ needs, organisations in every sector are doing more and more online. But how are social landlords keeping pace with this digital transformation? We teamed up with digital front runners, Incommunities and Halton Housing to explore what landlords across the sector are doing – and why – and examine what lessons we can learn for the future.
This webinar is an opportunity to hear more about what we found including, what the key drivers are for landlords’ use of digital technology; the different approaches to digital development and channel shift; the importance of data and how it can be used proactively; and the role of organisational leadership and culture.
The workshop style session will begin with a brief overview of the Going digital project’s findings, followed by a case study delivered by Halton Housing’s Group Chief Executive Nick Atkin. There will be plenty of opportunity to get involved in this interactive webinar throughout.
This webinar is free for CIH members and £20 + VAT for non members.
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Please note: delegates will be given the opportunity to verbally participate during the session. Please ensure that you are in a quiet, noise free environment, we also recommend using a Microphone and speaker USB headset. Please click on the system requirement document above for more information.