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The Chartered Institute of Housing is the independent voice for housing and the home of professional standards

Repairs and Maintenance Conference

18 - 19 May 2016, Holiday Inn Birmingham Airport

About the event

This industry leading event has been designed to deliver all the very latest insight, practical and strategic advice to repairs and maintenance professionals. The programme is packed with sessions covering the latest hot topics and industry initiatives, and alongside keynote sessions and informative case studies led by industry experts, we will this year be opening the floor up to delegates, allowing you to share your best practice and raise your concerns.

We will kick start the day by asking “how is your organisation responding to the new challenging operating environment?”, where Wayne Gethins, Wrekin Housing Trust, Gary Lester, Morgan Sindall and Steve Hale, Nottingham City Homes will be sharing how they have reviewed and adjusted their asset management and maintenance services post rent cuts in three case studies and inviting delegates to put their questions to the panel and offer up topics for discussion.

Jeremy Kape, Affinity Sutton, will be exploring how the chase to become decent home compliant affects our behaviour, and asking if we are providing the right services at the right times, or if we are simply ticking boxes?

With master class sessions covering gas servicing, procurement, void reduction and linking repairs and asset management to neighbourhoods, we will be offering up practical advice for you to take back to your organisation.

In our “ask the operative” session we will be inviting a team of operatives to lead round table discussions and answer your questions on what works, where and why?

Led by practitioners, for practitioners, our aim is for you to return to your organisation re-invigorated and inspired to put into practice many of the ideas and initiatives you’ve heard about. Book your place today to make sure your repairs, maintenance and investment spend delivers more for your customers, your property assets and your organisation.

Interact and stay connected, follow us @CIH_Events and get in touch using the hashtag #Repairs16

Who should attend

The conference is aimed at those who have a responsibility for delivering a frontline repairs or maintenance service, including Property Managers, Heads of Service, Technical Services Managers, Maintenance Managers, Housing Managers and Team Leaders and frontline, retrofit and procurement staff.

Book your place

Delegate Rates CIH Member Delegate

Option A. Residential
Attendance on both days of conference, including bed and breakfast accommodation  and conference dinner on 18.05.16

£460 + VAT £490 + VAT
Option B. Non Residential both days £360 + VAT £390 + VAT
Option C. Day one only £250 + VAT £280 + VAT
Option D. Day two only £250 + VAT £280 + VAT


Option A also includes bed and breakfast accommodation and the conference dinner as well as attendance on both days of the conference.

Exhibition and sponsorship opportunities

With a wide range of delegates attending, this event is an opportunity for your organisation to engage with new and existing customers and gain brand recognition. We have a wide range of exhibition and sponsorship packages to enable you to maximise your return on investment. From “space only” to “sponsorship” the opportunities from CIH provide access to your target market on various platforms, allow you to promote your business and demonstrate value and support with your target audience.

For further information on packages available please contact Kirsty Bates at or call 024 7685 1722.

Joining instructions

Please click here to download your joining instructiosn for the conference. We encourage you to bring these instructions with you to the event as they will help ensure your visit runs smoothly in Birmingham



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