Digital Communications and Social Media Conference

About the conference

Following on from our successful sold out first digital communications and social media event, we are very excited to be bringing you a second conference for those of you who missed the first round. Social Media is no longer the new media, it is THE media.

How can you transform the way you work using social media and other digital tools? What are the business benefits? And what are the potential of using platforms such as LinkedIn, twitter and facebook ? The Chartered Institute of Housing are excited to bring you the second Social Media Conference in partnership with Orbit Group and the Bridge Group, designed to transform engagement and innovation in social housing using social media and digital tools.

You will learn how social media and digital platforms can be used to influence, communicate and innovate internally and externally. How they feed into your company's business improvement, engagement and communications objectives, strengthening your brand and customer relationships.

Through the use of case studies, exercises and examples of real success stories delivered by social media experts many working in housing today, we will show you how to embrace going digital. In the breaks there will be expert advice on hand to answer all of your digital and social questions, as well as a 'information exchange bar' throughout the day for specific issues. This interactive event will offer practical advice to take back to your organisation and the opportunity to build confidence, learn and share experiences in an informal environment.

Benefits of attending

• Explore how digital technologies can help your business grow and thrive
• Understand the importance of generation Y and how to engage with them
• Debate and challenge the future of UK housing from a B2B and B2C perspective
• Learn to use twitter and other social media as effective business tools
• Understand what the future could look like with insight into emerging digital tools and markets
• Hear how housing associations are using Facebook to successfully engage tenants
• Discuss the role of social media in influencing policy agenda and gain insight into how social media is emerging as a political campaigning tool
• Learn how to genuinely engage through digital tools and be clear what you want

Who should attend

This event will be of interest to anyone using or wanting to use social media and other digital platforms within their organisation, who are dedicated to developing their skills and aspiring to be more productive and efficient in its use. It will be of interest to anyone looking to strengthen their brand, build customer relationships and stay at the leading edge of change, innovation and business excellence. It is particularly relevant for staff and managers involved in Business Excellence, customer insight and engagement and PR and communications.

Comments from our first conference

"Excellent tips and ideas!"
"This event should be run on a regular basis because technology and its relevance to housing is moving so fast. It was a fantastic event, please have more of them!"
"Some great advice and ideas which are great as so specific to housing."
"Facebook talk very informative and will be implementing these techniques."
"Excellent day, great to speak to others and see whats going on. Good opportunity to share ideas, very useful day."

Join the conversation

Join the conversation before, during and after the event on twitter using the hashtag #cihsocmed12 and don’t forget to follow @cih_events @orbitgroup @tbgagency for all the latest news and information about the event! There is also a Yammer group we will invite you to join once booked so you can network with speakers and delegates before the conference.

Booking information

Delegate Prices:
CIH Member rate - £150+vat
CIH non-member rate - £180+vat

Please read our terms and conditions before making your booking.

To download a booking form click here and return to us to events@cih.org or by fax on 02476 421973.

Booking your place at the event
Are you a member of CIH or have you already registered and therefore received your log in details?

Click on Login to book
Enter your username and password to book online
(please note if you have mis-placed your password there will be an option to ask for it to be emailed to you.)

Are you a non-member of CIH or is this your first time using the website to book an event?

Click on book
You will then be asked to register your details in order for your booking to be processed. Please note once you have registered you wont have to do it again, instead you will only have to log in via your username and password to book online.

If you experience at any time difficulties booking online please call us on 024 7685 1722 and we will be happy to help.

Payment
When making a booking the booker will be asked if they are paying as an individual or as part of an organisation. If paying as part as an organisation credit/debit card payments can be taken online at the time of booking or the booker can select to be invoiced after the online booking. If the booker selects to be invoiced the booked will receive an invoice for payment after the online booking is completed, please note all invoices must be fully paid before the event takes place. If paying as an individual please note a full payment of the total amount by credit/ debit card is required at the time of booking.

The delegate price includes a comprehensive delegate pack, debrief summary report after the event, all refreshments and lunch. You will also earn up to 4 hours towards your CIH Continual Professional Development if you are a CIH Member.

Joining Instructions

To download your joining instructions, please click the following link

Information Pack - Joining Instructions

The CIH contact at the event will be Patrick Grace. He will be available at the registration desk throughout the event to help with any enquiries or problems.

Please contact us on 02476 851 722 or email events@cih.org if you have any enquiries.