Image Promo description

Register to use our site and access free newsletters, book events and lots more.

You don't have to be a member to use our site. Already registered? Login here

Become a member today

The Chartered Institute of Housing is the independent voice for housing and the home of professional standards

ARCH Tenants Conference and Awards 2015

23 September 2015, Fairfield Halls, Croydon

About the event

Following on from the past six successful years, the ARCH tenant group is holding this years conference on Wednesday 23 September which is kindly supported by Croydon Council. This conference is planned and hosted by tenants for tenants. Drawing together key tenant representatives, government and housing organisation speakers. 

The event also includes the ARCH awards in recognition of inspirational people and approaches that others can learn from.

Topics explored at this years conference include:

  • Community Rights and funding streams for tenants
  • Effective involvement
  • Satisfaction surveys
  • Building more Council Housing and where the money comes from
  • Anti social behaviour

If your organisation is a member of ARCH then you are entitled to 5 free places per organisation, any additional places will be charged at £100 + VAT. If you are not a member you can purchase delegate places at £100 + VAT. If you are interested in becoming a member of ARCH then please CLICK HERE for further details.



Fairfield Halls,
Park Lane

Click here for map and more details


If you require accommodation the night before the conference there are a number of hotels in the area. Accommodation must be booked and paid for individually as ARCH will not be subsidising accommodation. Here are some suggested lodgings:

Croydon Central Travelodge

Croydon Park Hotel

Jurys Inn London Croydon

ARCH Awards 2015

The conference also includes the ARCH awards in recognition of inspirational people. There are two awards:

•         The council that has done the most to encourage and support tenant empowerment

•         Tenant of the Year Kindly sponsored by   


If you wish to submit an entry to the awards then please contact Francesca Horne, CIH: or ring 02476 851 722 and an awards entry pack will be sent to you. Alternatively you can download an entry pack which will be available on this page soon.

CLICK HERE for an entry pack for the ARCH Awards 2015 Entry Pack

Booking information

ARCH member organisation: FREE (5 people per organisation only)

Non Member Rate and additional people: £100 + VAT


Book online by clicking the 'book' button at the top of the page.

To download a booking form and return to or by fax on 02476 421973.

Please read our terms and conditions before making your booking which can be found on the booking form.




Join today

We’re here to help you make a difference. Join CIH today and discover your potential


The new housing apprenticeships

With a century of experience equipping housing professionals with the skills they need to do the brilliant work they do, we can help you make the most of the new housing apprenticeships – whatever stage of the journey you are at.