Approach to income management (WDH)
About the event
Speakers: Pete Beaumont, financial inclusion manager, WDH, Chris Gent, debt recovery manager, WDH, Phil Wilby, business planning officer, WDH
Benefits of attending
Following success at the UK Housing Awards in April 2017 the webinar will look at the WDH approach to income management:
- Our culture and how this supports the approach.
- How we use automation to drive performance and output.
- Our latest innovations within the income management and support teams (including our bespoke Universal Credit Hub and Cash Wise CRM)
- How we are evolving our services to meet the needs of our customers and a changing environment.
This webinar is free to attend for members and £20 + VAT for non-members.
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