Preparing for Universal Credit, full service roll-out in Leicester City: A co-ordinated approach
About the event
Webinar style: technical update, delegates will be encouraged to contribute and engage during the live session verbally or via chat.
Time: 11.00am - 12.00pm
Speakers: Jennifer Kenderdine, partnership manager, Leicestershire Department for Works and Pensions and Karen Wenlock, revenues and benefits manager, Leicester City Council
Chair: David Pipe, policy and practice officer, Chartered Institute of Housing
Benefits of attending
This is a mini series is aimed at professionals involved in strategic housing issues and those providing specialist, benefit, welfare advice or income collection services to residents.
As Universal Credit roll out gathers pace, within the region, this two part webinar will cover some of the key developments of Universal Credit within the region.
This series will be a great opportunity to learn from leading experts, registered providers and agencies within the region. It will also provide a useful arena to raise important issues for CIH to take forward and influence and shape welfare and housing policies within the region.
This event page is for Part 2: Preparing for Universal Credit, full service roll-out in Leicester City – ‘A co-ordinated approach’
This webinar will focus on the following:
the ‘Customer Journey’ for Universal Credit claimants
a demonstration of the landlord portal by DWP job centre in Leicester
best practice through a co-ordinated approach between DWP and Leicester City Council, in preparation for full service roll out in June 2018
Click here>> to register your place on Part 1 (03 May, 3.00pm-4.00pm)
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Please note: delegates will be given the opportunity to verbally participate during the session. Please ensure that you are in a quiet, noise free environment, we also recommend using a Microphone and speaker USB headset. Please click on the system requirement document above for more information.