Image Promo description

Register to use our site and access free newsletters, book events and lots more.

You don't have to be a member to use our site. Already registered? Login here

Become a member today

The Chartered Institute of Housing is the independent voice for housing and the home of professional standards

Become a Black Belt Negotiator

1 August 2017, webinar

About the event

Time: 2.00-3.00pm

Speaker: Tom Flatau, founder, Teamworking International

Chair: Jill Allcoat, membership engagement manager, Chartered Institute of Housing

Speaker biography

Tom FlatauTom is an international speaker whose clients include Louis Vuitton, American Express, Siemens, HSBC, Emirates and Unilever. He trained with the Neuro Leadership Institute and is a Fellow of the   Institute of Leadership & Management. Tom is an executive coach and sales and negotiation trainer.

Tom has a first degree in Information Systems and a Masters degree in Business Analysis & Systems Design. His academic career included posts at British and American Universities. He used this   experience and his later managerial career to develop the accelerated training methods that are unique to TWI Ltd.

Tom’s work is based on understanding human instincts and behaviour, derived from up-to-the-minute research in the fields of neuroscience and positive psychology.

Tom helps people make positive changes to the beliefs, feelings and approaches that influence their performance and interactions. Consequently, individuals become happier and more effective.     Customer interactions are improved, with immediate and lasting benefit to the organisation.

Benefits of attending

Become a Black Belt Negotiator

This programme has become a HUGE HIT internationally. Described as 'head and shoulders above the rest’, Black Belt Negotiator has a proven record of success and is used within companies such as HSBC, American Express, Kier Group, Emirates, Dana Gas and Siemens to reduce costs, generate new business and build better partnerships. You'll benefit in both in your business and personal life.

Emotion - NOT LOGIC - seals the deal

Thanks to the latest neuroscience research, we know more about the human brain, and how we make decisions, than ever before - but most of us are still unaware of how to apply these new insights to negotiation. TWI's tried-and-tested approach will revolutionise your ability to achieve a successful outcome each and every time you make a deal… and build lasting relationships with your trading partners.
Are avoiding the pitfalls of negotiation?

Neuroscience sheds light on how certain negotiating behaviours unintentionally result in alienating the other side - we demonstrate why and the methods you should be using instead! Watch Tom's TV interview>>

Key benefits

• Understand the neuroscience of empathy to get that all-important emotional buy-in
• Proven ways to build confidence to present your case with maximum impact
• Work out hidden interests and shift the balance of power in your favour
• Spot the seven most common negotiators' tricks AND COUNTER them
• How to stop getting backed into a corner and making unnecessary concessions
• Learn what cognitive biases are at play and use them to your advantage
• Understand threat vs. reward responses at the negotiating table
• Use win-win negotiation to achieve better relationships… and get the deal you want

This webinar will seek to discover where negotiations can go wrong and seeks to replace bad habits, uncertainty and fear with poise and confidence – ensuring you never make unnecessary concessions again!

Others teach negotiation ... WE CREATE NEGOTIATORS

TWI Logo

Booking information

This webinar is free to attend for members and £20 + VAT for non-members.

Members: click on the book button and book your place using your CIH membership number and password.

Non-members: Are you a non-member of CIH or is this your first time using the website to book an event? Click on book and you will then be asked to register your details in order for your booking to be processed. Please note that once you have registered you will not need to do this again, instead you will need to login using your username and password.

You will receive joining instructions a prior to the webinar which will include details of how to join the webinar and how to register onto the webinar software. Please note you must register onto the webinar software in order to join the webinar.

If you have any problems, please contact



Join today

We’re here to help you make a difference. Join CIH today and discover your potential


The new housing apprenticeships

With a century of experience equipping housing professionals with the skills they need to do the brilliant work they do, we can help you make the most of the new housing apprenticeships – whatever stage of the journey you are at.