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The Chartered Institute of Housing is the independent voice for housing and the home of professional standards

Understanding hoarding disorder for housing professionals

5 June 2019, Webinar

About the event



Webinar style: Online workshop, presentation, regular polls and audience discussion.

Time: 11.00am - 12.00pm

Speaker: Catharine Hinton, managing director, Greatest Asset

Chair: Sarah Davis, senior policy and practice officer, Chartered Institute of Housing

Compulsive hoarding, also known as hoarding disorder, is a behavioural pattern characterised by excessive acquisition of and an inability or unwillingness to discard large quantities of objects that cover the living areas of the home and cause significant distress or impairment.

Understanding hoarding is important for housing professionals because of the impact on and risks to individual and community safety.

This session will help you to understand:

  • What is hoarding disorder?
  • Identifying the extent of hoarding
  • Knowing when to take action
  • Link to safeguarding and the Care Act
  • Positive engagement techniques

Your trainer

Catharine Hinton is a CIH member with 22 years experience working in social housing. Prior to this she studied biology, and now blends her knowledge of humans and behaviour with current housing and business requirements to provide training services to organisations across Europe.

This will be a lively and engaging session where you will not only learn about hoarding but also about humans, and their behaviours.

Booking information








Free to attend for members and £20 + VAT for non-members.

Please read the system requirement document to ensure that you have a compatible computer or mobile device before registering your place.

Members: Click on the book button and book your place using your CIH membership number and password.

Non-members: Are you a non-member of CIH or is this your first time using the website to book an event? Click on book and you will then be asked to register your details in order for your booking to be processed. Please note that once you have registered you will not need to do this again, instead you will need to login using your username and password.

You will receive joining instructions prior to the webinar which will include details of how to join the webinar and how to register onto the webinar software. Please note you must register onto the webinar software in order to join the webinar.

If you have any problems, please contact

Please note: Delegates will be given the opportunity to verbally participate during the session. Please ensure that you are in a quiet, noise free environment, we also recommend using a microphone and speaker USB headset. Please click on the system requirement document above for more information.



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