Image Promo description

Register to use our site and access free newsletters, book events and lots more.

You don't have to be a member to use our site. Already registered? Login here

Become a member today

The Chartered Institute of Housing is the independent voice for housing and the home of professional standards

Working together to tackle tenancy fraud

19 August, Birmingham

About the event

Anthony Collins logo   DCLG logo   Housing partners logo   Shoosmiths logo   wolverhampton homes  

The National Fraud Authority (NFA) has identified tenancy fraud as the largest area of fraud loss across local government.

Tenancy fraud provides a significant challenge to providers of social housing. Preventing the fraudulent misuse of socially rented properties is a priority for housing associations and local authorities alike. Taking effective measures against tenancy fraud is important in terms of providing an effective housing management service, complying with the Homes and Communities Agency’s Regulatory Framework and safeguarding the public purse. This event will offer delegates the latest Government updates on the impacts of tenancy fraud and what is being done to tackle the problem.

In October 2013 the Prevention of Social Housing Fraud Act 2013 was passed providing new powers to investigate and prosecute cases of tenancy fraud. This event will examine how effective the legislation has been in practice and discuss examples of case law.

As well as examining the new legislation this event will focus on strategic approaches to tackling tenancy fraud. Experts will share good practice examples from across the industry in how to prevent and tackle tenancy fraud.

Speakers from the front line of investigations will share how they have created effective partnerships and how they have worked with a variety of organisations to target tenancy fraud in their local area.

Sharing data can be a useful tool in detecting tenancy fraud. However, in some cases, concerns about the Data Protection Act 1998 (DPA) prevent organisations from making the best use of the information available to them. Housing associations, unlike local authorities, have limited statutory powers to access data which can sometimes hinder counter-fraud data sharing. Delegates will gain guidance on data sharing procedures between housing associations and local authorities.

There will also be an opportunity for delegates to hear how organisations have been successful in preventing right to buy and right to acquire fraud. Speakers will provide advice on how organisations can help protect themselves from fraudulent claims.

Get actionable advice from organisations that are successfully tackling tenancy fraud to help you achieve results in your own organisation. Delegates will have the opportunity to get their questions answered by well respected industry professionals.

Reasons to attend

1. Gain a clear understanding of the latest legislation and the tools it offers housing providers.

2. Learn from high profile speakers, specialists and industry practitioners

3. Receive relevant and current information to take you forward in your day to day role

4. Discuss and network with fellow housing professionals, sharing ideas and information on the practical ways forward

5. Raise any questions or concerns directly with experts working in the industry.

Who should attend

This event will be beneficial to Housing Officers, Directors of Housing, Heads of Housing Needs, Housing Solution Managers, Financial Inclusion Teams, Housing Managers and Estate Managers. It will also be of interest for anyone working in Lettings, Fraud Investigation Teams, Tenancy Services and anyone involved with tenancies and benefits.

The delegate price includes a comprehensive delegate pack, a series of keynote sessions, all refreshments and lunch and a full and concise debrief summary report after the conference. If you are a CIH member continue your personal development by gaining 4 hours towards your CIH Continuing Professional Development.

Exhibition & sponsorship

If you would like to promote your products and services at this event please contact Dale Smith, Exhibition and Sponsorship Coordinator

Booking information

CIH Member Rate: £260+ VAT

Standard Rate: £350+ VAT

CIH Student Rate: £75 + VAT

The delegate price includes a comprehensive delegate pack; debrief summary report after the event, all refreshments and lunch. You will also earn up to 4 hours towards your CIH Continual Professional Development if you are a CIH Member.

CPD logo

Please read our terms and conditions before making your booking.

To download a booking form click here and return to us to or by fax on 02476 421973.

Having trouble booking online? Download our payment and booking guide

Joining instructions

To download your joining instructions, please click the following link

Information Pack - Joining Instructions

The CIH contact at the event will be Amanda Thurlow. She will be available at the registration desk throughout the event to help with any enquiries or problems.

Please contact us on 02476 851 722 or email if you have any enquiries



Join today

We’re here to help you make a difference. Join CIH today and discover your potential


The new housing apprenticeships

With a century of experience equipping housing professionals with the skills they need to do the brilliant work they do, we can help you make the most of the new housing apprenticeships – whatever stage of the journey you are at.