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The Chartered Institute of Housing is the independent voice for housing and the home of professional standards

    Margaret Vass Award for Excellence in Frontline Housing supported by Weslo Housing Management

    This award was created to celebrate the achievements of individual housing officers. The winner will have excelled in the management and delivery of everyday tasks which are too often overlooked but are essential to the success of social housing providers. Applicable skills could include: arrears management, void management, preventing or dealing with anti-social behaviour, tenancy sustainment, homelessness or associated activities, such as housing options advice. The successful nominee will be able to demonstrate success in one of more of the following criteria:

    • Making a positive difference to the lives of tenants/applicants

    • Continually striving to improve the tenant/applicants experience and themselves

    • Excellent understanding of the business of delivering housing services, maximising income, supporting organisational improvement and making best use of partnership working

    Who is eligible?

    This award is open to all housing officers working in Scotland. The housing organisation can be a local authority, registered social landlord or other not-for-profit organisation involved in the housing sector. Team leaders and managers are not eligible for this award.

    How to enter & judging

    Entrants must complete the on-line application form. This submission will provide the basis for both short-listing and the final decision on the winning entry.

    Be sure to send in your application by the closing date: Friday 7 September 2018. Nominations will not be accepted after this date.


    The winner will be announced and the award presented at the CIH Scotland Excellence Awards Dinner on Friday 2 November 2018 in Edinburgh.

    About the sponsor

    Weslo Housing Management is one of the leading providers of housing and property services in West Lothian and Falkirk districts. Weslo is a company limited by guarantee with charitable status, managing some 2,350 properties for social rent. Through its subsidiary, Weslo Initiatives (WI) the private rented sector arm of the business, and trading as Weslo Property Management (WPM) a further 120 properties are available for mid and market rent. WPM, a specialist in its field, also offers a range of properties and associated services to private landlords providing a flexible solution to meet the increasing demand for quality rental properties.

    Long associated with excellent service itself, Weslo Housing Management is proud to sponsor the Margaret Vass award which celebrates the achievements of  individual housing officers who have excelled in service delivery to change lives and make a difference.


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    T: 0131 225 4544

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