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The Chartered Institute of Housing is the independent voice for housing and the home of professional standards

CIH helps tackle anti-social behaviour


The Tenant Services Authority (TSA) have commissioned the Chartered Institute of Housing (CIH) to work with landlords across the social housing domain to support them in tackling Anti Social Behaviour (ASB).

Based within CIH, the team will seek to share existing best practice, help landlords make the best use of existing resources and ultimately help secure improvements in services delivered to tenants. The initiative forms part of a £10m project announced last November by the Government to tackle ASB in 130 local authorities across England.

CIH identified the importance of tackling anti-social behaviour to tenant satisfaction and the well-being of communities in the mid 1990s, resulting in the publication of its first guidance on nuisance and anti-social behaviour in 1998. CIH has continued to develop its thinking on this issue in a series of five publications and tool-kits over the past decade. CIH’s involvement in this latest initiative reflects its accumulated expertise in this area of housing management.

CIH Head of Policy, Abigail Davies said: "Feeling safe and secure in your home is hugely important for any resident. CIH and housing professionals already undertake a leading role in the creation of safer communities. This new initiative will provide new opportunities for the sector to learn and improve professional practice over the next two years.

"CIH is pleased to be at the heart of this project to drive forward sector led improvement, and, most importantly, embed it within the sector. This project will give much needed support in situations which are often challenging and dangerous, but an increasingly important aspect of the work of housing professionals."

Further information about the project and recruitment is available at:


News release issued on behalf of the CIH by Jill Dwyer, CIH Press Office, Octavia House, Westwood Way, Coventry CV4 8JP. Telephone: 02476 851780 or 07786 716961. Email: .

Notes to Editors:

1. The Chartered Institute of Housing (CIH) is the professional body for people involved in housing and communities. We are a registered charity and not-for-profit organisation. We have a diverse and growing membership of over 22,000 – both in the public and private sectors – living and working in over 20 countries on five continents across the world. Our members work for local authorities, housing associations, Arms Length Management Organisations, Government bodies, educational establishments and the private sector. Many tenants and residents are also members. We exist to maximise the contribution that housing professionals make to the wellbeing of communities. Further information is available at:

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