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The Chartered Institute of Housing is the independent voice for housing and the home of professional standards

New guidance on Housing First published for social housing professionals


The Chartered Institute of Housing (CIH) Scotland and Glasgow Homelessness Network (GHN) have launched new joint guidance for Scotland’s social housing professionals on Housing First.

The guidance, which is being launched today (22 May 2019) at GHN’s conference in Edinburgh, outlines what Housing First is, how it fits into Scotland’s strategic and policy context, and what can be learned from current projects that are already delivering Housing First.

It is intended to be a live manual and will be updated regularly at as Scotland’s Housing First Programme progresses.

Commenting on the launch of the new guidance,

CIH Scotland national director Callum Chomczuk said:

“We all need a home, and yet those who are homeless can face a number of barriers that stop them accessing secure, stable accommodation. In fact, many have their situation made worse by services that are meant to help them.

"That is why this manual for housing practitioners is so important. It provides instruction and support for housing professionals to deliver Housing First.  

"Everyone deserves a secure home and the appropriate services to sustain their tenancy. By putting the housing professional at the centre of this programme, we can start to address the housing and support needs of our most vulnerable citizens. “

Maggie Brunjes, Chief Executive, Homeless Network, said:

“Homelessness is a problem with a solution, and the solution is housing. That is why the very first in our 'Housing First Know-How' series has been carefully prepared for, and in consultation with, Scotland's Social Housing Professionals. We know this to be a profession that cares deeply about local people and local places, which has already shown leadership and friendship that will help build the momentum we need to fully transition and transform our response to homelessness in Scotland.”

The Housing First Scotland Pathfinder Programme officially began on April 1st 2019, and since then, 66 people have moved into their own tenancy. More than 800 Housing First tenancies will be provided in Edinburgh, Glasgow, Aberdeen, Dundee and Stirling over three years for those who are homeless and have some of the most acute support needs.



Notes to editors:

  1. Following a period of ‘tuning up’ the Housing First Scotland Pathfinder Programme officially began on April 1st, 2019. There are now 66 people who have moved in to their own tenancy and are receiving flexible, tailored, open-ended support via Housing First.
  2. More than 800 homes have been pledged to the Programme over the three years – mostly in the social rented sector, but with some private rented tenancies too.
  3. The current total comprises nine tenancies in Aberdeen/shire, seven in Dundee, 14 in Edinburgh, 31 in Glasgow, and five in Stirling. Out of the 66 there has been one instance of a tenancy ending – in that instance to protect the individual’s safety – meaning a 98% tenancy sustainment rate at date of this release. At the date of this release the average length of time for a person to receive an offer of tenancy via the Pathfinder Programme is 36 days and the average length of time for a person to move in to their tenancy is 60 days.
  4. The Pathfinder was set in motion by the substantial fundraising efforts of thousands of people across Scotland energised by Social Bite and with funding support from Merchants House Glasgow. The Homeless Network and Corra Foundation were appointed as Project and Fund Managers.
  5. The Chartered Institute of Housing (CIH) is the independent voice for housing and the home of professional standards. Our goal is simple – to provide housing professionals with the advice, support and knowledge they need to be brilliant. CIH is a registered charity and not-for-profit organisation. This means that the money we make is put back into the organisation and funds the activities we carry out to support the housing sector. We have a diverse membership of people who work in both the public and private sectors, in 20 countries on five continents across the world. Further information is available at
  6. Glasgow Homelessness Network (GHN) is a third sector membership organisation with a unique role. We evidence and advance solutions to poor housing and homelessness by connecting the knowledge and experiences of people who both live and work with the issue. Further information is available at
  7. The Housing First Guidance ‘Housing First Know-How for Scotland’s Housing Professionals’ is available to view here:

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