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The Chartered Institute of Housing is the independent voice for housing and the home of professional standards

How to... build skills and capacity in repairs services


How to... build skills and capacity in repairs services


In June 2012 as part of our Year of Practice we launched Repairs: CIH Charter for Housing developed in partnership with Mears Group. This How to... is the second in a series specifically focused on supporting organisations to deliver against the commitments in the charter.
It is related to commitment 2 in the Charter which encourages landlords to 'equip everyone involved in delivering repairs services with the right skills, capacity and resources.

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