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The Chartered Institute of Housing is the independent voice for housing and the home of professional standards

How to Make a Stand

23/01/2020


How to Make a Stand

Description

Managing cases involving domestic abuse is a key part of delivering a high quality, customer focused housing management service. This guide takes the Make A Stand pledge as its starting point and looks at the forms domestic abuse can take, how organisations can respond to domestic abuse and embed policies into service delivery. It also illustrates how organisations are delivering on the pledge points in a practical way.


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