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The Chartered Institute of Housing is the independent voice for housing and the home of professional standards

How to... help tenants manage their money


How to... help tenants manage their money


Helping tenants to manage their money makes sense for everyone. Housing providers get reduced levels of rent arrears, fewer housing management issues, lower tenancy turnover and tenants can get on with their lives without money worries holding them back. Housing providers are also aware that the changes being brought in by welfare reform will have a huge impact on the financial security of a large number of their tenants, making it even more crucial that tenants get the right advice and support from the start.

This guide considers the practical ways you can help your tenants improve their money management, access financial products which are right for them and know where to turn for advice and support.

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