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The Chartered Institute of Housing is the independent voice for housing and the home of professional standards

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CIH Level 2 Certificate in Housing Practice (QCF)

This qualification will teach you the technical aspects of housing practice. It is comparable in level to a GCSE or NVQ level 2, SVQ2 or level 4-5 on the SCQF.

Aims and outcomes

On completion of the course you will:

  • Understand the basics of housing
  • Have the skills and knowledge necessary to participate in housing related activities


You can apply to study this course if you:
  • Work in housing and wish to gain an intial qualification
  • Are new to housing and want to improve your general awareness of housing issues
  • Are not currently working in housing but are considering it as a career option
  • Are a tenant wishing to explore housing in order to enable you to get more involved in the community

Course outline

This course focuses on the following topics:

  • Housing provision and housing organisations
  • Customer care in the housing context
  • Careers and opportunities in housing
  • Developing skills for working in housing

The qualification has a credit value of 13 under the Qualifications and Credit Framework (QCF).

Where you can study

Study with CIH

Study through a centre


North East North West
Bishop Auckland College Blackburn College
New College Durham Blackburn House Education
Escalla Ltd Golden Gates Housing Trust
North East Chamber of Commerce Just Housing Academy
Stonham Part of Home ProCo NW Ltd
  Liverpool YMCA
Yorkshire and Humberside Runshaw Business Centre
Accent Regeneration and Community Partnerships Sysco Business Skills Academy
Dutton Fisher and Associates The Training Brokers
Wakefield and District Housing  
West Midlands East Midlands
Birmingham Metropolitan College Moutlon College
Bournville College Eastern
Centre for Housing and Support OPPS Developments 
Sanctuary Housing
South East Barnet Homes
  Catalyst Housing Group
South West Ealing Hammersmith and West London College
Swindon College Hackney Community College
Scotland LeSoCo (formerly known as Lewisham College)
Dundee and Angus College London Learning Consortium
Wheatley Housing Group Mansford College
Ayrshire College Wales
Scottish Housing Associations Resource for Education Coleg Cambria - Deeside
West Lothian College Gower College


Please contact your preferred centre for information on course fees and funding.

What to do next

Apply now to study this course by contacting us:

To study with CIH

To study through a centre
For information about studying with a centre in your area, please contact them directly.

Ways to study

Study with CIH

onlinelearningOnline learning – study through our e-learning platform with the support of a dedicated tutor and a network of other students

In-houseIn-house – we will come to your organisation to deliver the qualification to groups of employees

Blended learningBlended learning – we deliver the course through a combination of face-to-face sessions and online learning

Study with an accredited centre

At a centreThrough a centre – attend a college or other learning centre part-time for sessions taught face-to-face and/or via blended learning


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