Image Promo description

Register to use our site and access free newsletters, book events and lots more.

You don't have to be a member to use our site. Already registered? Login here

Become a member today

The Chartered Institute of Housing is the independent voice for housing and the home of professional standards

CIH Level 2 Certificate in Housing Practice (QCF)

This qualification will teach you the technical aspects of housing practice. It is comparable in level to a GCSE or NVQ level 2, SVQ2 or level 4-5 on the SCQF.

Aims and outcomes

On completion of the course you will:

  • Understand the basics of housing
  • Have the skills and knowledge necessary to participate in housing related activities


You can apply to study this course if you:
  • Work in housing and wish to gain an intial qualification
  • Are new to housing and want to improve your general awareness of housing issues
  • Are not currently working in housing but are considering it as a career option
  • Are a tenant wishing to explore housing in order to enable you to get more involved in the community

Course outline

This course focuses on the following topics:

  • Housing provision and housing organisations
  • Customer care in the housing context
  • Careers and opportunities in housing
  • Developing skills for working in housing

The qualification has a credit value of 13 under the Qualifications and Credit Framework (QCF).

Where you can study

Study with CIH

Study through a centre


North East North West
Escalla Ltd Blackburn College
New College Durham Blackburn House Education
North East Chamber of Commerce Golden Gates Housing Trust  (Torus)
  Just Housing Academy
  ProCo NW Ltd
  Liverpool YMCA
Yorkshire and Humberside Runshaw Business Centre
Dutton Fisher and Associates Sysco Business Skills Academy
   Escalla Ltd
West Midlands East Midlands
Birmingham Metropolitan College Moutlon College
Centre for Housing and Support Eastern
 Escalla Ltd OPPS Developments 
South West London
Swindon College Barnet Homes
   Ealing Hammersmith and West London College
  Hackney Community College
  London Learning Consortium
Scotland Wales
 Dundee and Angus College  Coleg Cambria - Deeside
Fife College Gower College
Scottish Housing Associations Resource for Education Republic of Ireland
West Lothian College  Respond! HA


Please contact your preferred centre for information on course fees and funding.

What to do next

Apply now to study this course by contacting us:

To study with CIH

To study through a centre
For information about studying with a centre in your area, please contact them directly.

Contact the CIH awarding organisation

If you have any queries about CIH qualifications or becoming an accredited centre, please contact us:

T: 024 76 851 700

Learn something new with CIH housing academy

Qualifications, training and CPD from CIH housing academy - the home for housing knowledge and skills.

Find out more

New housing apprenticeships

Read up on the latest government framework which focuses on targeting apprenticeships to specific job roles at different levels.

Making it happen, modern methods of construction

Join Alan Yates, group executive director of regeneration of Accord Group on 18 May in London for his executive briefing on how off-site construction can boost supply and help towards the objective of delivering a million new homes by 2020.

Find out more