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The Chartered Institute of Housing is the independent voice for housing and the home of professional standards

CIH Level 4 Diploma in Housing Practice (QCF)

at a centre

This qualification will provide you with the necessary skills and knowledge to face the current challenges in housing, covering key issues in housing strategy and policy. Successful completion of this course will enable students to progress to the CIH Professional Qualification, leading to chartered membership.

Aims and outcomes

On completion of this course you will:

  • Understand the impact of socio-economic factors on housing need, demand and supply
  • Increase your knowledge of housing policy and the policy-making process, developing analytical skills which enable you to evaluate policies, their intended outcomes and impacts
  • Broaden your knowledge of the delivery of housing services from a strategic and operational point of view, looking at housing delivery on a national, local, organisational and individual basis
  • Develop skills in managing people, through an understanding of human resource policy and practice, managing change and managing risk
  • Develop your knowledge of the wider financial environment of housing organisations
  • Develop a thorough critical awareness of the concepts, issues and good practice involved in equality and diversity in the housing context
  • Understand partnership working and how it can contribute to the successful delivery of housing services
  • Develop the necessary skills and knowledge to support your progression to a management level in housing
  • Increase your understanding of the legal system in relation to housing
  • Increase your knowledge in a selected area of specialism


You can apply to study this qualification if you are:

  • Working in or aspiring to a supervisory or management role in housing
  • Aged 18+

Course outline

All students complete the following units:

  • Housing need, demand and supply
  • Housing policy
  • The delivery of housing services
  • Managing people
  • Housing economics and housing finance
  • Equality and diversity in housing
  • Partnership working in housing
  • Professional practice skills for housing
  • Housing law

Students choose one of the following two units:

  • Research skills for housing
  • Customer care in a housing services context

Students can choose to specialise by completing one of the following pathways. Pathways offered may vary depending on the centre you choose to study with.

  • Support for independent living
  • Managing neighbourhoods
  • Governance
  • Planning and development

The qualification has a credit value of 72 under the Qualifications and Credit Framework (QCF).

Where you can study

Study through a centre

England - Yorkshire and Humberside Scotland
Dutton Fisher & Associates Ayrshire College
England - West Midlands City of Glasgow College
Birmingham Metropolitan College Dundee and Angus College
Centre for Housing and Support New College Lanarkshire
England - London  
Anthropi Learning Ltd   


Please contact your preferred centre for information about course fees and funding.

What to do next

If you would like to study through an accredited centre, please contact them directly.

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