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The Chartered Institute of Housing is the independent voice for housing and the home of professional standards

CIH Level 2 Award in Letting and Managing Residential Property

Qualification number


This qualification is designed to promote high standards in the private rented sector, for landlords, agents and tenants.

Aims & outcomes

On completion of the course learners will:

  • have the basic skills and knowledge needed to undertake their role as a landlord in the private rented sector


This qualification is for people who:

  • are aged 18+
  • are individual landlords, letting one or a small portfolio of residential properties
  • work as letting and managing agents
  • give advice to tenants (tenant advisors, Citizens Advice Bureau workers and environmental health officers)

Qualification outline

This qualification has three units:

  • Customer care in the private rented sector
  • Property and tenancy management
  • Tenancies and the law

The qualification has a credit value of 10.

Approved centres

What to do next


Contact the CIH awarding organisation

If you have any queries about CIH qualifications or becoming an accredited centre, please contact us:

T: 024 76 851 700

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