CIH Level 2 Certificate in Housing Maintenance
Download qualification specificationQualification number
600/2120/2
CIH scheme code 2A04
This qualification provides an introduction to housing maintenance. It is comparable in level to a GCSE or NVQ level 2, SVQ2 or level 4-5 on SCQF.Aims & outcomes
On completion of this course learners will:- understand how to provide housing maintenance services to customers
Eligibility
This qualification is suitable for people who:- provide housing maintenance and related customer service either face-to-face or from a call centre
- work as a tenant liason officer for a private construction company
- are not currently working in housing maintenance but would like to apply for a frontline position
Qualification outline
This course focuses on the following topics:
- House construction
- Housing provision and housing organisations
- Customer care in the housing context
- Housing maintenance systems
- Developing skills for working in housing
The qualification has a credit value of 16.
Approved centres
What to do next
- Contact the CIH awarding organisation to discuss becoming approved to deliver this qualification
- Contact your preferred centre for details of how to apply to study this qualification
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