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The Chartered Institute of Housing is the independent voice for housing and the home of professional standards

600/2120/2

This qualification provides an introduction to housing maintenance. It is comparable in level to a GCSE or NVQ level 2, SVQ2 or level 4-5 on SCQF.

On completion of this course learners will:

This qualification is suitable for people who:

provide housing maintenance and related customer service either face-to-face or from a call centre
work as a tenant liason officer for a private construction company
are not currently working in housing maintenance but would like to apply for a frontline position

This course focuses on the following topics:

The qualification has a credit value of 16.

Contact the CIH awarding organisation to discuss becoming approved to deliver this qualification
Contact your preferred centre for details of how to apply to study this qualification

The Chartered Institute of Housing is the independent voice for housing and the home of professional standards.

Our goal is simple – we want to provide everyone involved in housing with the advice, support and knowledge they need to be brilliant.