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The Chartered Institute of Housing is the independent voice for housing and the home of professional standards

CIH Level 2 Certificate in Housing Practice

Qualification number


CIH scheme code 2H03

This qualification focuses on the technical aspects of housing practice. It is comparable in level to a GCSE or NVQ level 2, SVQ2 or level 4-5 on the SCQF.

Aims & outcomes

On completion of the course learners will:

  • understand the basics of housing practice
  • have the skills and knowledge necessary to participate in housing related activities


This course is suitable for people who:
  • work in housing and wish to gain an initial qualification
  • are new to housing and want to improve your general awareness of housing issues
  • are not currently working in housing but are considering it as a career option
  • are tenants wishing to explore housing in order to get more involved in the community

Qualification outline

This course focuses on the following topics:

  • Housing provision and housing organisations
  • Customer care in the housing context
  • Careers and opportunities in housing
  • Developing skills for working in housing

The qualification has a credit value of 13.

Approved centres


Other approved centres


North East North West
New College Durham Blackburn College
Northern Skills Group Hugh Baird College
Derwentside College Liverpool YMCA
Yorkshire and Humberside ProCo NW Ltd
Dutton Fisher and Associates Runshaw Business Centre

Sysco Business Skills Academy
Eastern East Midlands
 OPPS Developments  Access Training
West Midlands LBL Skills
Centre for Housing and Support
Moulton College
PM Training


South West Barnet and Southgate College
 Swindon College London Learning Consortium
Scotland New City College (Hackney)
 Dundee and Angus College YMCA George Williams College
Fife College Wales
SHARE Gower College Swansea

What to do next


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CIH Awarding Organisation is conducting market research in relation to the CIH Level 2 Certificate in Neighbourhood Maintenance. Please give us your views 


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