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The Chartered Institute of Housing is the independent voice for housing and the home of professional standards

CIH Level 2 Certificate in Housing Practice

Qualification number


CIH scheme code 2H03

This qualification focuses on the technical aspects of housing practice. It is comparable in level to a GCSE or NVQ level 2, SVQ2 or level 4-5 on the SCQF.

Aims & outcomes

On completion of the course learners will:

  • understand the basics of housing practice
  • have the skills and knowledge necessary to participate in housing related activities


This course is suitable for people who:
  • work in housing and wish to gain an initial qualification
  • are new to housing and want to improve your general awareness of housing issues
  • are not currently working in housing but are considering it as a career option
  • are tenants wishing to explore housing in order to get more involved in the community

Qualification outline

This course focuses on the following topics:

  • Housing provision and housing organisations
  • Customer care in the housing context
  • Careers and opportunities in housing
  • Developing skills for working in housing

The qualification has a credit value of 13.

Approved centres


Other approved centres


North East North West
New College Durham Alder Training Ltd
Derwentside College Blackburn College
Yorkshire and Humberside Liverpool YMCA
Dutton Fisher and Associates Runshaw Business Centre
WDH Sysco Business Skills Academy

Eastern East Midlands
 West Herts College  Access Training
LBL Skills
West Midlands  


PM Training Phoenix Community Housing
  Capital City College Training
  London Learning Consortium
  New City College (Hackney)
 Scotland YMCA George Williams College
Dundee and Angus College Wales
SHARE Gower College Swansea

What to do next


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