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The Chartered Institute of Housing is the independent voice for housing and the home of professional standards

CIH Level 2 Certificate in Housing Practice

Qualification number


This qualification focuses on the technical aspects of housing practice. It is comparable in level to a GCSE or NVQ level 2, SVQ2 or level 4-5 on the SCQF.

Aims & outcomes

On completion of the course learners will:

  • understand the basics of housing practice
  • have the skills and knowledge necessary to participate in housing related activities


This course is suitable for people who:
  • work in housing and wish to gain an initial qualification
  • are new to housing and want to improve your general awareness of housing issues
  • are not currently working in housing but are considering it as a career option
  • are tenants wishing to explore housing in order to get more involved in the community

Qualification outline

This course focuses on the following topics:

  • Housing provision and housing organisations
  • Customer care in the housing context
  • Careers and opportunities in housing
  • Developing skills for working in housing

The qualification has a credit value of 13.

Approved centres


Other approved centres


North East North West
New College Durham Blackburn College
Northern Skills Group Blackburne House Education
Derwentside College Hugh Baird College
Yorkshire and Humberside Just Housing Academy
Dutton Fisher and Associates Liverpool YMCA

ProCo NW Ltd
Eastern Runshaw Business Centre
OPPS Developments Sysco Business Skills Academy

West Midlands  East Midlands
Centre for Housing and Support Moulton College
South West London
Swindon College Ealing, Hammersmith and West London College
  London Learning Consortium
Republic of Ireland New City College (Hackney)
Respond! HA
Scotland Wales
Dundee and Angus College Coleg Cambria - Deeside
Fife College Gower College Swansea
West Lothian College  

What to do next


Get involved

CIH Awarding Organisation is conducting market research in relation to the CIH Level 2 Certificate in Neighbourhood Maintenance. Please give us your views 


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