Image Promo description

Register to use our site and access free newsletters, book events and lots more.

You don't have to be a member to use our site. Already registered? Login here

Become a member today

The Chartered Institute of Housing is the independent voice for housing and the home of professional standards

or browse by topic

About the programme

This training programme, which is highly practical and interactive, covers tenants/service users who wish to be involved in scrutinising performance, staff and board members/elected members and is delivered on behalf of the Scottish Government through a partnership between CIH Scotland and HouseMark Scotland.

The programme is entering the final year for which part-funding at 50% of programme costs will be available to organisations starting the training before the end of 2015/16. The funded places are on a first come-first-served basis for organisations that are sufficiently prepared to engage effectively with the programme, until the target of 34 organisations has been reached.

The programme is designed to:

  • Improve organisations’ understanding and awareness of the scrutiny intentions of the Charter and related regulatory framework.
  • Test out how social landlords and tenants can deliver this in practice.
  • Strengthen the connection between performance management, continuous improvement, value for money and scrutiny.

Tenant scrutiny is increasingly becoming a ‘talking point’ for housing in Scotland, and taking part in this programme will help you raise awareness of what can be achieved from tenant engagement and scrutiny. This is an exciting opportunity for your organisation to join this Scottish Government-sponsored national programme which allows tenants, staff and board members to work together to embed a culture of involvement and scrutiny throughout your organisation, including your governance arrangements.

Delivery of the programme costs £6,700 (plus VAT). Of this, the Scottish Government will contribute £3,350 (plus VAT) which covers all tenant training costs. The charge to an organisation is £3,350 (plus VAT) for delivery of the programme to staff and Board members/councillors. Where organisations are working together or as a group, charges for each organisation participating will be agreed in advance.

On completion of the programme, participants can also opt to undertake a short accredited qualification in Resident Scrutiny which draws on the training that they will have received and their actual experience of being involved in scrutiny for their own organisation. Normally the cost of this qualification is around £280 per candidate. Find out more about the qualification

To find out more about the programme and what is involved, please contact the tenant scrutiny team on 0131 225 4544 or email


Contact us

CIH Scotland
Suite L2B, 160 Dundee Street
EH11 1DQ

T: 0131 225 4544

How to find us

Get in touch