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The Chartered Institute of Housing is the independent voice for housing and the home of professional standards

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About the programme

Flying kites

The Scottish Government is committed to assisting social landlords in Scotland to develop and improve their scrutiny activities and practice. To support this aim, the Scottish Government commissioned the development and delivery of a national scrutiny and learning programme.

The Stepping Up to Scrutiny (SU2S) training and learning programme was first launched in 2013. A group of 'early adopter' social landlords and their tenants, which included both local authority and registered social landlord (RSL) organisations of different sizes and geographical locations, were involved in the development of the content of the training programme. They helped to ensure that the design of the session content and the programme, as rolled out across Scotland from 2014 - 2016, met the needs of the sector as well as the learning aims of the Scottish Government.

The programme was delivered on behalf of the Scottish Government through a partnership between the Chartered Institute of Housing (CIH) Scotland and HouseMark Scotland. It was designed to: improve organisations' understanding of scrutiny activities linked to the Scottish Social Housing Charter and related regulatory framework; prepare social landlords and their tenants/service users to plan and undertake scrutiny in practice; and to strengthen the connection between performance management, continuous improvement, value for money (VFM) and scrutiny.

As part of the longer term legacy of the programme, the training materials used have been developed into a training pack, which can be downloaded here.

This resource will allow organisations to train their own staff and tenants to deliver the sessions that make up the programme, as well as enabling them to benefit from the learning that has taken place during the three years of the programme, and give them the skillls and knowledge to undertake scrutiny activities of the services they provide.

You can also download the new practice guide for tenants and landlords, the HouseMark Scotland report 'Stepping Up to Scrutiny: Tenants Taking the Lead on Value for Money (VFM) and the final report to the Scottish Government.

To find out more, please call CIH Scotland on 0131 225 4544 or email

Contact us

CIH Scotland
4th Floor, Hayweight House, 23 Lauriston Street, Edinburgh, EH3 9DQ

T: 0131 225 4544

How to find us

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