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The Chartered Institute of Housing is the independent voice for housing and the home of professional standards

Building resilience at the frontline

Training programme details


Resilience is the ability to recover and bounce back from adversity and hardships, feeling stronger and more capable to cope than ever before. Our resilience training programmes will provide you, your leaders, managers and teams with the necessary skills to achieve this.

What you'll learn

You will learn the relationship between work pressure, performance, morale and resilience, what your natural strengths are and how to manage risks, how to respond positively to the pressures and demands of working life and identify opportunities to thrive and how resilience can help you be more flexible and adapt to change.

Who should attend

Anyone responsible for teams and individuals who are looking to develop their resilience at work, managers looking to help their team members deal with setbacks constructively, teams wanting to develop a high performing, supportive culture and environment and individuals who feel they could benefit from being better equipped to bounce back from failure, setbacks or adversity.

Trainer Info

Yvette Hoskings-James

Extra Info

Duration: 1 full day

CPD: 5 Hours

Dates & Locations

8 December 2017, Coventry


Member price £199 + VAT

Standard price £249 + VAT

Booking Info

Members: Click on Login to book and enter your username and password.

Non-members: Click on book and register your details.

If you experience any difficulties please call us on 02476 851700 or email us at

Payment: You can request that we invoice your employer or make payment via credit/debit card. Please note all invoices must be fully paid before the event takes place.

The delegate price includes a comprehensive delegate pack, handouts, all refreshments and lunch.

Terms and conditions

Please click here for our Terms and Conditions



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