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The Chartered Institute of Housing is the independent voice for housing and the home of professional standards

Mental health and housing practice


This course is fully booked. If you like to be added to our waiting list please email

Housing teams dealing with housing management often struggle to understand mental illness, personality disorders and learning disability. This full day workshop aims to increase understanding of mental illness (including hoarding disorder) and learning disability, the effect on housing and the practical tools and responses available to the housing professional.

Learning Outcomes/objectives

• Clarify what is meant by personality disorder and the implications for housing providers

• Understand psychosis and consider practical helpful responses

• Recognising mental illness and learning disability in customers at an early stage

• Understanding lessons from serious case reviews e.g. Fiona Pilkington

• An understanding of the law: the NHS and Community Care Act (1990), the Mental Health Act (1983 and 2007) , Safeguarding Vulnerable Adults Act (2006) a, Mental Capacity Act (2005), Equality Act 2010, ASB Crime and Policing Act 2014 and Care Act 2014

• Clarify services, assess criteria and interventions related to mental health needs and how to effectively access them, including:

- Confidence in using Risk Assessment Matrix to assess vulnerability

- Use of Community Care and Mental Health Assessments

- Family Intervention Projects

- The Court of Protection

• Explore relevant case law

Who should attend

This course is aimed at frontline housing staff including housing management, tenancy sustainment, income recovery and repairs.

Trainer Info

Jack Moore

Dates & Locations

27 April 2017, Liverpool


Member price: FREE

Non member price: £199 + VAT

Terms and conditions

Terms and conditions



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