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The Chartered Institute of Housing is the independent voice for housing and the home of professional standards

Understanding Hoarding

8th December 2015


Hoarding disorder is now recognised as a distinct mental illness that requires a professional response. However, housing teams often struggle to understand different forms of mental illness and how to respond to associated behaviours.

Learning Outcomes/objectives

This workshop will start by increasing your understanding of mental illness, the effect on housing provision and the practical tools and response options available to the housing professional. It will then explore hoarding disorder specifically; looking at how hoarding develops and building your understanding of how hoarders think and feel about their possessions. You will consider the best ways to support those with a hoarding disorder and the relevant legislation that shapes your obligations and response as a housing provider.

Who should attend

The course is an open course to all organisations and individuals involved in Housing and interested in hoarding.

Frontline housing staff and health workers, their managers and other service providers supporting tenants with hoarding disorder and other forms of mental illness.

Trainer Info

Jack Moore, consultant

Jack Moore is a nationally respected equality, diversity, inclusion and customer services trainer and consultant with a range of public and private sector clients. With a successful public sector background and an understanding of the variety of client groups, he has the proven ability to put theory into real-life customer related scenarios and examples.

Jack has previously delivered this training for groups across the UK. The programme content has been revised to reflect the specific dynamics of the Republic of Ireland legal and social context.

Dates & Locations

Date: Tuesday 8th December 2015

Location: Galway County Council, Prospect Hill, Galway

Time: 09:30 - 16:00



Standard Rate: €150 + VAT

Member Rate: €120 + VAT

10% discount will be given to organisations who have made multiple bookings

To book contact Tricia O'Keefe on Tricia.O' or +353 (0)1 656 4160, alternatively you can register via the book button on this page and we will subsequently contact you for payment

Terms and conditions

Please read our terms and conditions carefully before you book.



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