The course explains the reasons and causes of voids. It will help attendees gain a deeper understanding of how to develop an effective strategy for tackling voids. The course focuses on the practical organisational issues such as developing policies and procedures and effective monitoring systems.
Ensure compliance with good practice guidance
Examine how to develop and deliver quality void management policies and practices
By the end of this specialist course you will be able to:
Explain the nature and causes of voids
Understand the issues that are critical for developing effective policies and practices
Set quality performance management standards
Understand how void management is aligned to a diverse range of polices and practices
Who should attendPolicy officers, housing officers and maintenance officers involved in developing and implementing voids policy and/or practice
Trainer InfoEileen McCallum started working in housing in 1979 and has wide experience both at the grassroots level and as a manager. She has worked as a trainer for the last twenty-one years, developing and delivering training throughout the UK. She has worked with all levels of staff, co-operatives, tenants and committee members on topics ranging from highly technical repairs issues to personal development and communication skills. She is appreciated for her lively, engaging and highly participative style.
Dates & Locations
Date: 5th November 2015
Location: The Housing Agency, 53 Mount Street Upper, Dublin 2
Time: 09:30 - 16:00
Lunch and refreshments will be provided
Standard Rate: €150 + VAT
Member Rate: €120 + VAT
10% discount will be given to organisations who have made multiple bookings
To book contact Tricia O'Keefe on Tricia.O'Keefe@cih.org or +353 (0)1 656 4160, alternatively you can register via the book button on this page and we will subsequently contact you for payment
Terms and conditions
Please read our terms and conditions carefully before you book.