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The Chartered Institute of Housing is the independent voice for housing and the home of professional standards



This course is now fully booked. If you would like to be added to our waiting list please email

The aim of the workshop is to help frontline staff learn about resilience so that they can develop strategies to deal with challenging situations.

What you'll learn

You will learn the meaning and importance of resilience for wellbeing and performance, and evaluate your personal resilience and strategies to achieve positive outcomes in difficult situations.

Who should attend

Frontline staff who want to improve their resilience so that they can deal with difficult situations and maintain their wellbeing and performance.

Trainer Info

Yvette Hoskings-James

Extra Info

Duration: 1 full day

CPD: 6 Hours

Dates & Locations

19 July 2017, Oldham


Member price FREE

Standard price £199 + VAT

Booking Info

Members: Click on Login to book and enter your username and password.

Non-members: Click on book and register your details.

If you experience any difficulties please call us on 02476 851700 - option 2 or email us at .

Payment: You can request that we invoice your employer or make payment via credit/debit card. Please note all invoices must be fully paid before the event takes place.

The delegate price includes a comprehensive delegate pack, handouts, all refreshments.

Terms and conditions

Please click here for our Terms and Conditions



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