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The Chartered Institute of Housing is the independent voice for housing and the home of professional standards

Housing Law: Factoring and property management


This morning session will look at the Property Factors Act and Code of Conduct and how this impacts on the day to day working of property factors in Scotland with particular reference to the written statement of services which property factors require to produce and issue of all of the recipients of their service and the recent decisions of the Homeowner Housing Panel. The session will also concentrate on the interpretation of title deeds for the purposes of property management, what to do if the title deeds do not include the information which you require, the Tenements and Title Conditions Acts and Factoring Agreements

Learning Outcomes/objectives

At the end of this session you will be able to:

• Understand the legal requirements of the Property Factors Act.

• Identify what requires to be included in the written statement of services document to be produced by property managers.

• Identify where the information for the written statement is located.

• Carry out a basic interpretation of title deeds and identify if provisions of legislation require to be utilised to solve particular issues or fill any gaps

Who should attend

Housing management staff who are involved in any part of property management or factoring.

Trainer Info

Susan McDonald is a partner with HBJ Gately law firm. Susan has specialised in social housing and regeneration law since joining the firm in 1998. She has a particular focus on housing management and leads the low cost home ownership unit within her team, in addition to dealing with conveyancing for development sites and refinance transactions. Susan has been involved with numerous large scale stock transfers, mixed tenure development transactions, regeneration projects and a large number of development site acquisitions for social landlords. She has also been involved in a significant number of large volume refinances on behalf of clients. She regularly presents at conferences on a wide range of topics within the social housing sector, was a member of the Scottish government's sounding board for the evaluation of the Mortgage To Rent Scheme and is a committee member of Ore Valley Housing Association Ltd. Susan is currently advising clients on the impact of the Property Factors legislation.

Dates & Locations

5 December 2017, Glasgow


Standard price - Half day £150 + VAT

Member price - Half day £135 + VAT

Contributing org. price - Half day £125 + VAT

Booking Procedure

You can view our online booking procedure here.

Purchase Orders

Please note that if your organisation requires a purchase order number on the invoice, you MUST input this at the point of booking.

Terms and conditions

Please read our terms & conditions carefully before booking.



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