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The Chartered Institute of Housing is the independent voice for housing and the home of professional standards

Managing professional boundaries


   

Description

This one day course provides an understanding of why clear boundaries of behaviour are important in maintaining safe, professional relationships with our service users.

Learning Outcomes/objectives

By the end of this course you will be able to:

• Define professional boundaries

• State why professional boundaries are important to service users, staff and your organisation

• Set and maintain clear, effective boundaries

• Identify actual/potential risks if professional boundaries are ignored

• State your personal responsibilities in relation to information sharing

• Identify sources of support/advice if in doubt

Who should attend

All staff who work with service users, relatives, colleagues, external agencies and want to be confident that they are managing the boundaries of these relationships in a professional manner.

Trainer Info

Bibliography for Mary Andrews 2016

Mary’s professional career began in Adult and Psychiatric nursing practice. Following 14 years working at Staff Nurse, Charge Nurse and Clinical Co-ordinator levels of both in-patient units and day centres, Mary left to work as a supported housing manager for a large housing association before becoming their Training and Development Advisor three years later.

Since 2007, Mary has worked as an independent learning consultant, establishing her credibility with clients and colleagues due to her business-focussed, engaging, and realistic approach. Ensuring all learning initiatives comply with current legislation and best practice Mary’s particular area of expertise is in developing the knowledge, skills and confidence of staff working within health and social care to support adults at risk who experience mental health issues, dementia, learning disabilities and challenging behaviours.

Mary’s qualifications include: Chartered MCIPD, NVQ Level 5 Training & Development Strategy, Accredited Safeguarding trainer, NVQ A1 Assessor: Management, Customer Care, Health & Social Care.

Dates & Locations

21 September 2017, Edinburgh

Price

Standard price - Full day - £260 + VAT

Member price - Full day - £235 + VAT

Contributing org. price - Full day - £210 + VAT

Booking Procedure

You can view our online booking procedure here.

Purchase Orders

Please note that if your organisation requires a purchase order number on the invoice, you MUST input this at the point of booking.

Terms and conditions

Please read our terms & conditions carefully before booking.


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