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The Chartered Institute of Housing is the independent voice for housing and the home of professional standards

Stepping up to Scrutiny - Train the Trainer workshops


You can read information on these workshops here:


These workshops do not teach the principles of tenant scrutiny as there is an assumption that you already have a sound understanding of this. The aim of these workshops is to equip you to collate key information and to be able to use the materials and approach behind the ‘Stepping up to Scrutiny’ programme to deliver the programme to tenants, colleagues and Councillors/Board members who need to learn about and improve their understanding and practice of tenant scrutiny.

These workshops do not cover training delivery skills. Previous experience of delivering training would be beneficial, but not essential as long as participants have a good understanding of the subject matter and feel they will be confident to deliver the Stepping Up to Scrutiny sessions using the trainer packs covered in these trainer workshops.

Attendance of both workshops is essential. If you do not attend Day One of the workshops, you cannot attend Day Two.

In order to establish your suitability to attend these workshops, we ask that you complete this short questionnaire (you will not be able to book prior to completing the below):


We will contact you shortly afterwards to confirm your place or if we need to ask any further questions.

If you are unsure of your suitability to attend these workshops, or if you have any questions, please contact Mark Reid (

Learning Outcomes/objectives

More information available here:

Trainer Info

Lorraine McLaren has 20 years’ experience in the housing and voluntary sectors. She has developed and delivered a wide range of training on housing and homelessness, and also on cultural awareness. Lorraine was one of the trainers who delivered the ‘Stepping up to Scrutiny’ programme to organisations across Scotland.

She has carried out pre-inspection audits for local authorities and housing associations.

Lorraine has also advised and supported housing associations in developing and implementing quality systems, and also developed an evaluation framework for reviewing quality standards within an advice organisation.

Dates & Locations

This two-day workshop will take place on 14 and 15 November 2017 at CIH Scotland from 09:30 – 16:30


£675 per person.

Terms and conditions

Booking Procedure

You can view our online booking procedure here.

Purchase Orders

Please note that if your organisation requires a purchase order number on the invoice, you MUST input this at the point of booking.

Terms and conditions

Please read our terms & conditions carefully before booking.



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