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The Chartered Institute of Housing is the independent voice for housing and the home of professional standards

CIH Level 2 Certificate in Housing Practice - April


Introductory qualification

Please note: The deadline for registration for this course is 3 April 2017.

The Level 2 Certificate in Housing Practice provides a general introduction to the housing sector. It has four units:

  • Housing provision and housing organisations
  • Customer care in the housing context
  • Careers and opportunities in housing
  • Developing skills for working in housing

This qualification is studied online.

How will the course benefit me and my organisation?

Gaining a qualification is a great way to develop your career prospects. Qualifications at this level will give you a basic understanding of housing and introduce you to some of the skills and knowledge necessary to participate in housing related activities.

Download the course overview to see the learning outcomes for each unit

When you register to study a CIH qualification you receive CIH membership for no extra cost for the duration of your course, giving you access to a wealth of guidance, support and practical advice as well as a network of housing professionals.

Who can apply?

This course is suitable for:

  • People who are new to housing or work in a frontline position who want to improve their general awareness of housing issues
  • People not currently working in housing but considering a frontline housing position as a career option
  • Tenants and residents wishing to enhance their knowledge of housing issues
  • Applicants aged 16 or over

What does the course cost & how long does it take?

Course cost: £380

Duration: 16 weeks, 6-10 hours of study per week

How to apply

  • Apply online using the 'Book' button below. This will register your place on the course and allow you to make payment or request that we invoice your employer. You do not need to fill in the dietary requirements section of the registration - as this is an online course, there are no face-to-face sessions. Following registration, you will be contacted by a member of the CIH Housing Academy team to set up your CIH membership, which is free for the duration of your course.
  • Call our team on 024 7685 1789 or email us onlinelearning@cih.org  if you'd like to discuss whether this is the right course for you.


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