Image Promo description

Register to use our site and access free newsletters, book events and lots more.

You don't have to be a member to use our site. Already registered? Login here

Become a member today

The Chartered Institute of Housing is the independent voice for housing and the home of professional standards

Operational decision makers


Description

This session has been developed to create a deeper understanding of the operational decisions that change the direction of the organisation.

What you'll learn

The course will cover the following:

  • Explore the difference between operational, tactical and strategic and how effective working practices can help drive results.
  • What are the key stages for success - What, How, Why.
  • What are our values and how do they shape our decisions.
  • Explore a range of different innovation creation models.
  • Emotional intelligence and what motivates us to work to a sustained high standard.
  • Explore our motivational values systems and how they help us.

Who should attend

This session has been designed for frontline staff who have responsibilities to delivery against key objectives on a daily basis.

Trainer Info

Tom Bamber

Extra Info

Duration: 1 full day

CPD: 5 Hours

Dates & Locations

14 June 2018, London

Price

Member price £149 + VAT

Standard Price £199 + VAT

Testimonials

Members: Click on login to book and enter your username and password.

Non-members: Click on book and register your details.

If you experience any difficulties please call us on 02476 851789 or email us at housing.academy@cih.org 

Payment: You can request that we invoice your employer or make payment via credit/debit card. Please note all invoices must be fully paid before the event takes place.

The delegate price includes a comprehensive delegate pack, handouts, all refreshments and lunch.

Terms and conditions

Please click here for our terms and conditions


Book

 

Join today

We’re here to help you make a difference. Join CIH today and discover your potential

 

Fire safety

All the latest info and fire safety resources for housing professionals

 

The new housing apprenticeships

With a century of experience equipping housing professionals with the skills they need to do the brilliant work they do, we can help you make the most of the new housing apprenticeships – whatever stage of the journey you are at.