Rapido In-House Training

The Rapido approach from CIH
'Short, sharp, interesting training – packed with top tips' is how attendees describe the Rapido approach to learning. Three 90 minute sessions on varied topics delivered in one day and electronic support materials to use back at the workplace.

The approach is based on the latest research into effective learning and using it at work. It also recognises that time out of the office is precious and people must make best use of it.

'Better to exercise a few minutes each day than spend a day at a health farm once a year' – the Rapido approach is fast paced and fun on the day and is aimed at stimulating people to want to research and learn further during their normal day to day work.

Topics

Some 90 minute topic areas that CIH members have requested - if you don’t see what you want just ask.

Choose up to three topics in one day:

Communication

Write it right - Letter and report writing top tips
Please call back - telephone skills for frontline staff
Presentation perfect - getting your point across well
Just a minute - taking and writing minutes and agendas

Thinking

What shall we do? - Creative problem solving at work
The strategic manager - an introduction to the tools

Teamworking

Managing meetings for results
Teamworking skills for all

Delivery of results

Project management for administrators
Project management - the essentials
Driving change - top tips

Personal effectiveness

Improving personal effectiveness
Stress management toolkit
All in a day - time and stress management for office and field staff
All change - making the most of change in your organisation

Business skills

Networking and developing profile - tips
Budgeting for beginners

Housing

Introduction to social housing
Read all about it - producing tenant newsletters
Breaking down the barriers - equality and diversity essentials
Effective housing interviewing

People management

Coaching and motivating your staff
Lets talk - appraisal top tips
You’re hired - selection and recruitment survival kit
Top tips for managing attendance
Any questions? - Giving effective team briefings

Customer service

One to one - diversity and customer service skills for all
Handling difficult customers on the telephone
Dealing with complaints and saying no
Giving a positive first response

Learning & Career Development

Making the most of a mentor
Self development toolkit
Rapid reading skills

We can deliver these sessions in-house as little as £21 per person

Benefits of attending:

Cost effective, sessions are delivered in your organisation at a time that suits your business needs
You’ll take more in - research proves that you remember more in short bursts
Fully flexible - you choose any combination of topics
Based on the latest research on learning
Expert, inspirational and motivational trainers - we employ only the best
Supported by innovative materials given to on a CD