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The Chartered Institute of Housing is the independent voice for housing and the home of professional standards

Training courses

Our training programme is designed to ensure housing professionals and organisations are equipped to overcome the challenges they face day-to-day. Delivered by expert trainers in a friendly, stimulating environment, our courses bring together formal training with day-to-day experience, including lots of references to work and the real-life problems and issues delegates face. Small groups mean delegates benefit from a high level of interaction with peers and trainers alike, and content informed by CIH's policy and practice expertise ensures they leave with a greater understanding of current housing issues.


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Working with separated childen 

13 December 2017 - Edinburgh

Improving tenancy sustainment 

12 December 2017, Glasgow

Estate management 

6 December 2017, Glasgow

Tenant participation using a community development approach 

30 November 2017, Edinburgh

Introduction to housing 

28 November 2017, Glasgow

Repairs reporting skills 

23 November 2017, Glasgow

First tier tribunal part I: factoring made simple 

22 November 2017, Glasgow

First tier tribunal part II: understanding panel decisions on factoring 

22 November 2017, Glasgow

Introduction to development and regeneration 

17 November 2017, London

Effectively tackling anti social behaviour 

14 November 2017, London

Cultural competency: Working with people from different backgrounds 

9 November 2017, Edinburgh

Understanding hoarding 

09 November 2017, Coventry

Supporting adults with mental capacity issues 

8 November 2017, Edinburgh

Introduction to housing for new staff 

8 November 2017, London

Managing challenging calls for contact centre staff 

1 November 2017, Edinburgh

Voids management 

26 October 2017, Edinburgh

Hoading disorder: an understanding 

24 October 2017, Cardiff

The housing rights of non-UK nationals 

12 October 2017 - Edinburgh

Universal credit: Key risks to rent collection, arrears control and debt recovery explained 

5 October 2017, Glasgow

Mental health in housing practice 

4 October 2017, Glasgow

Working alone in safety 

28 September 2017, Edinburgh

Supporting refugees and sustaining tenancies 

26 September 2017, Edinburgh

Managing professional boundaries 

21 September 2017, Edinburgh

Introduction to homelessness 

15 September 2017, Coventry

Understanding hoarding 

15 September 2017, London

Addressing dampness and rot and their health implications 

14 September 2017, Edinburgh

Working with interpreters 

13 September 2017 - Edinburgh

Managing challenging behaviour 

12 September 2017, Edinburgh

Effectively tackling anti social behaviour 

11 September 2017, Coventry

Improving tenancy sustainment 

7 September 2017, Edinburgh

Safeguarding vulnerable adults 

5 September 2017, Glasgow

Understanding refugee rights 

29 August 2017, Glasgow

Supporting people to live well with dementia 

24 August 2017, Glasgow

Community development: being effective 

25 July 2017, Cardiff

Dealing with challenging customers 

21 July 2017, Yorkshire and Humberside

Introduction to homelessness 

20 July 2017, London

Customer service excellence 

11 July 2017, North East

Dealing with challenging customers 

07 July 2017, East Midlands

Managing challenging calls for contact centre staff 

22 June 2017, Glasgow

Hoarding disorder: an understanding 

20 June 2017, Cardiff

Estate management 

20 June 2017, Edinburgh

Working with separated children 

15 June 2017 - Glasgow

Introduction to housing for new staff 

15 June 2017, London

Tenant participation using a community development approach 

14 June 2017, Edinburgh

How to maximise rental income through universal credit and housing benefit 

7 June 2017, Edinburgh

Repairs reporting skills 

1 June 2017, Edinburgh

Voids management 

31 May 2017, Glasgow

Working with interpreters 

18 May 2017, Glasgow

Frontline futures: leading change and making a difference 

12 May 2017, Cardiff

Supporting refugees and sustaining tenancies 

17 May 2017, Glasgow

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Right to buy and right to acquire 

12 October 2017, Coventry

Data protection in practice 

19 September 2017, Glasgow

Right to buy and right to acquire 

14 August 2017, London

Rent arrears: prevention and management 

8 August 2017, Cardiff

Involving housing service users: how and why 

29 June 2017, Cardiff

Managing neighbourhoods 

13 June 2017, Cardiff

Guide to developing policies and procedures 

2 June 2017, London

Right to buy and right to acquire 

11 May 2017, Coventry

Data protection in practice 

18 April 2017, Edinburgh

Rent arrears: prevention and management 

11 April 2017,Cardiff

Guide to developing policies and procedures 

10 April 2017, Bristol

Guide to developing policies and procedures 

06 April 2017, Coventry

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Succession, assignment and exchange 

14 December 2017, Coventry

Introduction to leasehold management 

7 December 2017, London

Housing Law: Factoring and property management 

5 December 2017, Glasgow

Introduction to housing management law 

01 December 2017, Coventry

Understanding mental health 

24 November 2017, London

Housing law: anti-social behaviour 

16 November 2017, Edinburgh

Introduction to housing management law 

26 October 2017, London

Housing Law: evictions 

25 October 2017, Edinburgh

Succession, assignment and exchange 

18 October 2017, London

Housing law in Wales 

12 October 2017, Cardiff

Fixed term tenancies 

5 October 2017, London

Rent arrears cases after the welfare reforms 

20 September 2017, London

Introduction to leasehold management 

24 August 2017, London

Sustainable tenancies 

28 July 2017, South East

Fixed term tenancies 

28 July 2017, London

Housing law: factoring and property management 

27 July2017, Edinburgh

Succession, assignment and exchange 

24 July 2017, Coventry

Sustainable tenancies 

18 July 2017, Norwich

Occupancy, tenure and lettings 

11 July 2017, Cardiff

Understanding mental health 

06 July 2017, Coventry

Introduction to housing management law 

7 July 2017, London

Rent arrears cases after the welfare reforms 

15 June 2017, Coventry

Housing law in Wales 

7 June 2017, Cardiff

Housing law: evictions 

25 May 2017, Glasgow

Introduction to leasehold management 

18 May 2017, London

Right to buy in Wales: an understanding 

12 May 2017, Cardiff

Housing Law: Anti-social behaviour 

11 May 2017, Glasgow

Introduction to housing management law 

08 May 2017, Coventry

Housing law: Introduction to tenancy law 

4 May 2017, Edinburgh

Mental health and housing practice 

27 April 2017, Liverpool

Housing law: factoring and property management 

26 April 2017, Edinburgh

Succession, assignment and exchange 

26 April 2017, London

Fixed term tenancies 

19 April 2017, Leicestershire

Understanding mental health 

19 April 2017, Coventry

Sustainable tenancies 

10 April 2017, North East

Housing management law update 

05 July 2017, South West

Housing management law update 

04 April 2017, Birmingham

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Building resilience at the frontline 

08 December 2017, Coventry

Contract law 

20 November 2017, London

Building resilience at the frontline 

13 October 2017, Coventry

Contract Law 

29 September 2017, Coventry

Transformational leadership (Pioneer programme level 2) 

Starts 25th September 2017, North Wales

Transformational leadership (Pioneer programme level 2) 

Starts 12th September 2017, South Wales

Building resilience at the frontline 

8 September 2017, London

Resilence 

19 July 2017, Oldham

Authentic leadership (Pioneer programme level 3) 

Starts 4th July 2017, South Wales

Contract Management 

26 May 2017, Coventry

Contract law 

19 May 2017, London

Frontline futures: leading change and making a difference 

12 May 2017, Cardiff

Inspirational leadership (Pioneer programme level 1) 

Starts 15th May 2017, North Wales

Inspirational leadership (Pioneer programme level 1) 

Starts 4th May 2017, South Wales

Effective management in housing programme 

London
Day 1 - 26 April 2017
Day 2 - 25 May 2017
Day 3 - 21 June 2017
Day 4 - 18 July 2017

Resilence 

20 April 2017, Yorkshire and Humberside

Resilence 

06 April 2017, Kings Cross London

Value for money - Developing high performance teams and organisations 

30 March 2017, Cardiff

 

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Qualifications, training and CPD from CIH housing academy - the home for housing knowledge and skills.

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