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The Chartered Institute of Housing is the independent voice for housing and the home of professional standards

Training courses

Our training programme is designed to ensure housing professionals and organisations are equipped to overcome the challenges they face day-to-day. Delivered by expert trainers in a friendly and stimulating environment, our courses bring together formal training with the sharing of best practice. We also offer bespoke in-house training to suit the needs of your staff members and organisation.

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Handling complaints - Dublin 

Date: 25 April 2018

Location: Housing Agency, Dublin

Digital inclusion - Dublin 

23 May 2018 Housing Agency, Dublin

Digital inclusion - Belfast 

24 May 2018 CIH Northern Ireland

Effective measures for dealing with anti-social behaviour 

3 May 2018, Belfast

Repairs reporting skills 

2 May 2018, Edinburgh

Addressing dampness and rot and their health implications 

15 May 2018, Glasgow

Introduction to Housing 

16 May 2018, Edinburgh

Introduction to development and regeneration 

18 May 2018, Coventry

Estate Management 

17 May 2018, Glasgow

Improving Tenancy Sustainment 

6 June 2018, Glasgow

Social housing in Wales: an introduction 

12 June 2018, Cardiff

Understanding refugee rights 

14 June 2018, Edinburgh

Frontline futures: leading change and making a difference 

Start 21 June 2018, Cardiff

Hoarding disorder: an understanding 

28 June 2018, Cardiff

Introduction to leasehold management 

3 July 2018, Coventry

Leasehold management 

10 July 2018, Cardiff

Improving Tenancy Sustainment 

5 Sep 2018, Edinburgh

Gas Safety regulations: an understanding 

2 October 2018 Cardiff

Introduction to leasehold management 

17 October 2018, London

Introduction to housing for new staff 

18 October 2018, London

Introduction To Housing 

31 Oct 2018, Glasgow

Introduction to development and regeneration 

13 November 2018, London

Housing health and safety ratings system 

4 December 2018, Cardiff

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RTB and RTA 

11 September 2018, Coventry

Rent arrears cases after the welfare reforms 

13 September 2018, London

Fixed term tenancies 

10 October 2018, London

RTB and RTA 

16 November 2018, London

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Introduction to housing management law 

26 April 2018, London

Housing law in Wales 

5 June 2018, Cardiff

Homelessness law and the housing (Wales) act 

2 October 2018, Cardiff

Introduction to housing management law 

18 October 2018, Coventry

Introduction to housing management law 

6 December 2018, London

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Working in strong teams 

16 May 2018, London

Leading leaders 

17 May 2018, London

Coaching skills for managers 

7 June 2018, London

Operational decision makers 

14 June 2018, London

Strategic decision makers 

20 June 2018, London

Frontline futures: leading change and making a difference 

Start 21 June 2018, Cardiff

Partnership working 

5 July 2018, London

Promoting partnership working 

6 July 2018, London

Next level customer care 

12 July 2018, London

Operational development 

19 July 2018, London

Operational and strategic leadership 

7 September 2018, London

Effective management in housing programme 

Day 1 - 5 October 2018
Day 2 - 2 November 2018
Day 3 - 7 December 2018
Day 4 - 11 January 2019

Creating resilient teams 

22 November 2018, London

Confidence in self and others 

5 December 2018, London


In-house training and qualifications

CIH Housing Academy can deliver training courses and qualifications in-house at your organisation or at a local venue, and even work with your organisation to build a tailored programme designed to meet the needs of your staff.

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