Our work is driven by a passionate belief that our contribution as housing professionals is vital to making communities great places to live and work. Our unique position as the voice of the sector gives the people that work for us great opportunities to shape the future of housing. We’re looking for the best of the best to join us.
- Job title: Housing Academy senior administrator
- Band: 7
- Salary: £24,334 - £26,782
- Location: Hybrid - Home/Coventry office
- Closing date: 25 February 2026
As we continue to grow our outstanding product offer through delivery of qualifications and training, we’re looking for a confident and enthusiastic individual to join our Housing Academy team, supporting the business in delivering outstanding customer service across the organisation.
You will play a pivotal role within our Housing Academy team, supporting our customers to achieve the new Competence and Conduct Standard which provides a framework for professional growth and service excellence across the housing sector. Your expertise will be vital in enabling us to grow our delivery offer of qualifications and training to maintain our leadership position in housing education across the UK.
We’re looking for someone who’s dependable and can get the job done well while achieving non-movable deadlines. You’ll be the first point of contact for our learners, trainees and customers, whether that be via the telephone or email. You’ll assist with a range of enquiries regarding our qualification and training delivery offer. You will then support our learners on their journey to complete their qualification and achieve their goals.
- Closing date: 9 January 2026
CIH is currently recruiting to fill vacancies on its CIH Cymru advisory board. Please read through our recruitment pack to find out more about how you could play a key role in the Welsh housing sector.
To find out more, please email: matthew.dicks@cih.org.
- Job title: Welsh Housing Quarterly editor
- Location: Welsh based is desirable
- Closing date: 9 January 2026
The WHQ editor is not employed by WHQ and the person appointed will be responsible for their own tax and financial affairs. There will be a contract for services to CIH Cymru. The annual payment (inclusive of all expenses and VAT) is £16k for the production of the four issues of the magazine and management of the website.
WHQ has had only three editors throughout its history, Angela Evans, Tamsin Stirling, and currently Jules Birch. Jules will be stepping down in April 2026 year after issue 141 is published, and the Welsh Housing Quarterly Advisory Board is now seeking a new editor. Ideally the person appointed will be able to shadow Jules in the production of issues 141 before taking up the position. The person appointed will be responsible for all aspects of the preparation and production of the magazine, as set out in the attached role description, including the management of the website.
This is an exciting time to take over the editorial role as Wales, WHQ has moved to a fully digital approach with an online magazine. But there will be opportunities for the new editor to further develop the website offering to augment the online magazine, and WHQ is currently seeking additional funding to take that forward.
Benefits that make a real difference
We want you to enjoy working at CIH, so it’s really important to us that we offer benefits that you value. Take a look below at some of the things you can take advantage of when you join us:*
- 25 days holiday, plus eight bank holidays as standard (pro-rated for part-time colleagues) plus, gifted days off over Christmas and New Year
- Flexible working to accommodate your work and personal commitments – we value outcomes and recognise that everyone has a unique working style
- Holiday purchase scheme.
- Access to our employee assistance programme for life’s challenges
- Policies to support you with big life changes or difficult times, such as the menopause and caring responsibilities
- Enhanced maternity and paternity packages
- Private health care with the option to purchase for family members
- Generous sick pay allowance
- Financial support for eye test and help with the cost of glasses
- Cycle to work scheme.
- Access to CIH benefits, including our employee discount portal, Let’s Connect – tech scheme, and gym membership discounts
- Income protection scheme in case of extended period of illness
- Death in service benefit equivalent to three times your salary
- Helping you save for the future by contributing to a defined contribution pension scheme
- Access to Stream – a financial wellbeing platform to help you manage your wages.
- Full CIH membership – access all our member-exclusive content to build your housing knowledge
- A commitment to your professional development
- A flexible office space encouraging collaborative working.
We embrace hybrid working and encourage everyone in CIH to work from a location that suits them and our business needs.
No role is exclusively remote. Organisational cohesiveness is important to our overall performance; we value the benefits of coming together with colleagues to enable the cohesiveness of teams, departments, and collaborative working across CIH. This, and our operating model, means that there will be times when you are required to go to your local office, another CIH office, or another location such as a CIH event.
Your contracted office will usually be the CIH office that is the closest to where you live. CIH office locations can be found here – Contact details | Chartered Institute of Housing (CIH)
If you have any questions about our hybrid working policy or live more remotely, please contact us to ask how this would work in practice for the role you are applying for.
*Subject to availability in Republic of Ireland
