London leading the way with service charges best-practice
Mariana Schiller, senior policy officer at the GLA discusses the new Service Charges Charter which aims to improve leaseholder satisfaction by giving providers best-practice principles to follow.
Using customer insight intelligently can help us harness technology to improve our services
Rachel Crownshaw, executive director of operations at GreenSquareAccord, shares more about the insight they receive from customers tells and how this helped pinpoint where to focus improvements.
By giving our tenants a voice, we bring a new meaning to the term ‘tenant engagement’
Claire McDonnell, tenant engagement officer at Circle VHA shares more about the organisation's tenant first approach and strategy,
The housing sector is failing to attract a diverse workforce
Rohini Sharma Joshi FCIH OBE shares why the housing sector must do better to attract, recruit and retain a much wider diversity and develop employment approaches to achieve this.
Our housing system - how did we get into this mess?
UK Housing Review author, Mark Stephens the necessity to open the door to a more strategic view of the state and the market.
Celebrating the life of Neville Arthur Kirby FCIH
David Pell, honorary associate and associate lecturer at The Open University remembers Neville's incredible housing life,
How do we drive up the supply of social rented homes?
Following the release of the 2022 UK Housing Review, CIH policy advisor John Perry explores what more needs to be done to address housing need in the UK.
Appropriate support, at the appropriate time, by the appropriate agency
If we are to prevent homelessness, we must ensure our sense of common purpose and supportive structures enable us to offer the appropriate support, at the appropriate time, by the appropriate agency.
Keeping the plates spinning – the reality of modern asset management
Ahead of Housing Brighton in May 2022, Elly Hoult explores how we face the biggest challenges in asset management ensure residents are living in safe, warm, dry, and modern homes.
Five top tips for career development
Career development, progression and growth are vital to our professional lives for so many reasons. Here are five top and essential tips from PushFar to help you.
11 tips for writing the perfect CV
Land your dream role by following these tips brought to you by PushFar to polish up your CV.
11 tips that can help you when changing career paths or industries
Sometimes you just need a change. Mentoring experts, PushFar have pulled together some excellent top tips to get you started.
Data for good
Sam Gilbert, associate researcher from the Bennett Institute for Public Policy at the University of Cambridge gives us an insight into the session he'll be leading at TAI 2022.
The importance of professional standards in social housing
In this new guest blog, Michael Cameron, chief executive of the Scottish Housing Regulator, reflects on the importance of embedding professionalism throughout organisations.
Professionalism - so much more than a qualification
Emma Withnell, learning and talent advisor with LiveWest shares more about the organisation's ambitious goals and reaffirming their commitment to professionalisation.
