Member only 19 Aug 2025 | Professionalism and training

Professional standards: Growing your skills

As a housing professional, it’s important that you have the right skills to deal with the services you need to provide for customers, colleagues and partners. This article explores how best to equip yourself with these skills, highlighting the importance of turning knowledge gaps into learning opportunities.

18 Aug 2025 | Professionalism and training

Making the most of the first 100 days of membership

When you join CIH, the first 100 days are vital to make sure you’re getting the most out of your member benefits. In the article below, which has been adapted from a webinar of the same topic, we explore how you can maximise your CIH professional membership.

Member only CIH Unlocked 14 Aug 2025 | Case study

Committed to housing: Thomas Sutton

Gateshead Council's services manager (neighbourhood and housing) Thomas Sutton shares insight into his career so far as a committed housing professional.

Member only CIH Unlocked 14 Aug 2025 | Case study

A Ukranian refugee reflects on three years in the UK

Mariia Krapivini came to the UK via the Homes for Ukraine scheme three years ago. Here, she reflects on her journey and the invaluable support she's received.

Member only CIH Unlocked 14 Aug 2025 | Asset management | EDI, data and digital accessibility | Managing tenancies

Why knowing your stock matters: Highlights from the Regulator’s latest focus report

We explore the key takeaways from the Regulator of Social Housing’s latest focus report, which explains why landlords need to properly monitor and manage their stock.

Member only CIH Unlocked 14 Aug 2025 | Management and leadership

What’s sitting on the desk of Homes England’s new boss?

Amy Rees CB will no doubt find a bulging in-tray when she takes over as head of the national housing and regeneration agency on 8 September. But what exactly will be in it?

Member only CIH Unlocked 14 Aug 2025 | Health and housing | Tenants and residents

The future of accessible, adapted housing in Scotland

A significant new report has highlighted the need for more accessible and adapted homes in Scotland. Liam Turner sat down with lead researcher Vikki McCall to find out more. 

Member only CIH Unlocked 31 Jul 2025 | Health and housing | Management and leadership | Tenants and residents

We are not at war: Why language matters in housing

Rochdale Boroughwide Housing CEO Amanda Newton shares a thought-provoking perspective on how 'frontline' terminology can damage the resident-landlord dynamic.

Member only CIH Unlocked 31 Jul 2025 | Climate and sustainability

The green skills challenge: Insights from CIH and CIOB’s 2025 expert roundtable

A recent roundtable hosted by CIH and the CIOB saw representatives from across the sector discuss the challenges they’ve faced as a result of green skills issues.

Member only CIH Unlocked 31 Jul 2025 | Management and leadership | Professionalism and training

Committed to housing: Aileen Evans

Former Grand Union Housing Group CEO and CIH president Aileen Evans talks to Unlocked about her long illustrious housing career and the benefits of being open to different career paths.

Member only CIH Unlocked 31 Jul 2025 | Regulation and legal | Tenants and residents

Webinar takeaways: Improving complaints services (part two)

Our most recent complaints webinar explored how and why social landlords should embed a more strategic approach to complaints.

Member only CIH Unlocked 31 Jul 2025 | Management and leadership | Tenants and residents

Angela Lockwood OBE: From council house to housing hero

Alma Sheren talks with former North Star Housing CEO Angela Lockwood about becoming an OBE and her housing legacy.

25 Jul 2025 | Management and leadership | Professionalism and training

Future-proofing: The importance of early career voices in the housing sector

Shannon Barrett shares insight into the importance of early career voices in the housing sector

23 Jul 2025 | Management and leadership | Professionalism and training

The value of a regional housing conference in the South West

Find out how exploring your professional development at an event and conference in the South West can help your career opportunities and grow your network.

22 Jul 2025 | Management and leadership | Professionalism and training

Housing without borders: Working together at events across All-Ireland

Find out why attending events and conferences in Northern Ireland and Ireland can help benefit your CPD and networking development.