We understand that having a healthy work life balance is important and that sometimes, it's not all about the job. We want to ensure all our colleagues enjoy their time with us, both from job satisfaction but also with the comprehensive benefits package we offer designed to support your wellbeing and financial security. We offer competitive health insurance plans, retirement savings options, and opportunities for professional development and so much more. 

We believe in investing in our employees and providing the resources you need to thrive both inside and outside of work. 

Our head office

Based on the outskirts of Coventry in the heart of the Westwood Business Park, our collaborative office space offers a range of facilities to support different working styles and needs. Whether you need to get your head down in one of our solo pods, have a one-on-one chat in our booths or have a team brainstorming session in our open theatre seating area we offer plenty of ways of working all under one roof.

Many of our colleagues choose to work in the office full or part time so you’ll never be short of someone to bounce ideas off or just have some of that social contact we all need. With our central location we have easy bus and train links and we also offer free parking so no more charges for just going to work!

Find us

Hybrid and remote working

We embrace hybrid working and encourage everyone in CIH to work from a location that suits them whilst meeting business needs, meaning if you need to occasionally work in a coffee shop, at home, or from a different office, you have the option to do so as long as you meet the requirements of your role.

Our need for collaborative working means that there will be times when you are required to go to your local office, another CIH office, or another location such as a CIH event. Your contracted office will usually be the CIH office that is the closest to where you live.

If you have any questions about our hybrid working policy or if you live more remotely, please contact us to ask how this would work in practice for the role you are applying for.

Flexible working

As well as  flexibility of working location, we recognise that it can sometimes be helpful to flex working hours. Dependent on your individual role and the needs of the business, it may be possible for you to choose to organise your day so that you work around various commitments (such as school runs, health appointments, etc.), sometimes working later in the evening or earlier in the morning to achieve your objectives and daily tasks. 

Holiday and time off

Full-time colleagues get 25 days holiday a year, plus eight bank holidays, and three additional days over Christmas. Colleagues also have the opportunity to buy or sell holiday days each year. 

All time off is pro-rated for part time and condensed-hours colleagues.

Benefits that make a real difference

We want you to enjoy working at CIH, so it’s really important to us that we offer benefits that you value. Take a look below at some of the things you can take advantage of when you join us:*

Wellbeing and support
  • Access to our employee assistance programme for life’s challenges
  • Policies to support you with big life changes or difficult times, such as the menopause and caring responsibilities
  • Enhanced maternity and paternity packages
  • Private health care with the option to purchase for family members
  • Generous sick pay allowance
  • Financial support for eye test and help with the cost of glasses
  • Cycle to work scheme
  • Mental Health First Aider team to help support your mental wellbeing.
Competitive salary and pension

Salaries are banded based on role and benchmarked against industry for fairness ; there are also performance bonuses and awards for outstanding employees, and we offer Stream a platform designed to help you manage your income. 

The colleague pension offers employer contributions at 5% of your salary with employee’s base contributions at 4%. 

As an employer we also offer income protection in case of extended periods of illness and death in service benefits equivalent to three times your salary. 

Financially supporting you and your family
  • Access to CIH benefits, including our employee discount portal, Let’s Connect – tech scheme, and gym membership discounts
  • Income protection scheme in case of extended period of illness
  • Death in service benefit equivalent to three times your salary
  • Helping you save for the future by contributing to a defined contribution pension scheme
  • Access to Stream – a financial wellbeing platform to help you manage your wages. 
Encouraging your career development

At CIH, we aim to attract talented people and help them grow. We offer plenty of opportunities for career development, including training, qualifications and professional memberships, tailored to support individual and team growth. If you need to learn a new skill, we're here to help.

We’ve seen colleagues undertake courses in social media development, improving presentation skills, and housing qualifications to name just a few! We have a dedicated training budget each year to support colleagues with additional learning. 

As well as those individual training courses, we also provide learning opportunities for all, or groups of colleagues, as a business too, recently we’ve seen XX people graduate from our leadership training, XX from our introduction to social housing training, XX completed EDI training and we trained XX mental health first aiders.  

Annual get-togethers and collaboration

Join the rest of your colleagues at our annual colleague conference, held in Coventry, to catch up business projects, hear from expert speakers, and have a chance for networking with colleagues across the business.

As well as our annual all colleague gathering, teams will regularly get together for either team building or collaboration meetings when required.