At CIH, we believe that your wellbeing is paramount. We are committed to fostering a supportive and inclusive culture where you can thrive both professionally and personally. Our workplace is built on collaboration, mutual respect, and a shared commitment to excellence.
Our professional standards are how we measure housing professionals in what they do for our communities, and as such we believe we too as an organisation and individuals should be striving to offer the same standards to our members, learners, and partners.
Below we explain what support we offer to our colleagues as well as explain our culture and values in more detail with how they align to our professional standards in the sector.
Mental Health First Aiders
Our team of trained Mental Health First Aiders are trained to:
- Recognise the signs and symptoms of mental health issues
- Provide you with non-judgmental support and listening
- Guide you to appropriate professional help
- Promote mental health awareness and reduce stigma.
With the addition of having the employee assistance programme to further any support, the team are on hand to lend a supportive ear to anyone who needs it.
“I was struggling to keep up with my work alongside the stresses I was experiencing in my personal life. Although I’d told my line manager what was going on, I also took the chance to grab a cuppa with one of the mental health first aiders. Just being able to have a chat with them really took a weight off my mind; they listened and helped me come to terms with what help I needed to ask for.”
Colleague wellbeing group
At CIH we believe in listening to what our colleagues are saying. Our colleague wellbeing group is a space for colleagues to feed back thoughts, ideas and experiences.
Representatives from each team meet every two months to discuss a range of issues from colleague benefits to ways of working.
Inclusivity at the core
As we live our values and culture as a business, we want to ensure that all voices are represented and listened to. We have an EDI group at CIH who work together to make sure everything that we do is inclusive, they also work with our EDI board members to enhance this voice and message out into the wider sector as well.
Our values
Advocacy
Act as ambassadors for the wider housing sector and promote the importance of a dedicated highly skilled housing profession.
Ethical
Act fairly and make choices and decisions by applying principles and values consistently, challenging unethical practice in a fair and considered way.
Inclusive
Act transparently and fairly, building good relationships and working collaboratively to achieve positive, unbiased outcomes.
Integrity
Are impartial and have a clear understanding of our behaviors, using evidence to do the right thing for the right reasons.
Knowledgeable
Understand the specialist knowledge required by our roles, and remain curious to learn more, understanding why this is important for the housing sector.
Leadership
Demonstrate leadership, remaining forward-thinking and solutions-focused, open to new ideas and collaborative approaches.
Skilled
Acquire and use the relevant skills to deliver effective services and support to our members, corporate partners, stakeholders, and colleagues.
If you’re struggling with your mental health there is help and support out there
Please don’t suffer in silence. There are charities and providers out there offering a range of support. For more information you can visit the support and wellbeing section of our Knowledge Hub – although a resource for CIH members there is lots of great advice in here open for everyone.
Support and wellbeing resources
