We’re excited to announce the launch of a new qualification developed in collaboration with Homeless Link.

It is designed for people in the U.K who want to gain the knowledge and skills required to work in outreach services, supporting people away from sleeping rough using person centred and trauma informed approaches.

The content has been developed with input from a range of experts in the homelessness sector, so that it reflects current working practices.

It’s also been reviewed by people who have lived experience of homelessness, to ensure that it reflects the things that are important to them when working with services.

What will you learn?

  • Understanding the reasons why people may be rough sleeping and the services available to support them
  • Working in a trauma informed and person-centred way to build relationships and support people who are rough sleeping to achieve successful outcomes
  • The relevant legal framework and other legalisation that relate to people who are rough sleeping and how to advocate for them
  • Partnership working and managing volunteers
  • Managing risks and staying safe in the role
  • Professional skills, resilience, wellbeing, and CPD.

Units to come

View unit

Units to come

Qualification specification document

  • Download link coming soon

Who is the qualification for?

  • People aspiring to an operational role in rough sleeping outreach services
  • People working in an operational role in outreach or homelessness services who want to develop their knowledge and skills.
What are the entry requirements?

Information to come.

How long does it take?

Information to come.

How much does it cost?

Information to come.

How will I be assessed?

Information to come.

What are the membership opportunities?

On completion of the qualification, you may wish to become a certified practitioner (CertCIH).

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Choose how you study

CIH qualifications are delivered by our approved study centres. Centres will support you on your journey, working to the specification and the learning outcomes for each course. See the full list of study centres delivering this qualification below.

Got a question? Whether it's about our qualifications or a general enquiry, our team is here to help.