We’re excited to announce the launch of a new qualification developed in collaboration with Homeless Link. 

Aimed at people looking to develop the knowledge and skills to support the management of person-centred, trauma-informed services that support positive outcomes for people experiencing homelessness across the UK.

The content has been developed with input from a range of experts in the homelessness sector, so that it reflects current working practices.

It’s also been reviewed by people who have lived experience of homelessness, to ensure that it reflects the things that are important to them when accessing services. 

What will you learn?

  • The causes and context of homelessness including related policy and legislation and how this relates to service provision
  • Delivering trauma-informed and psychologically-informed, and inclusive services
  • Effective partnership working
  • Service management and improvement including effective co-production
  • Managing teams, supporting staff wellbeing, and managing change
  • Professionalism, reflective practice and CPD. 

Units to come

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Units to come

Units to come

Qualification specification document

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Who is this qualification for?

  • People working in homelessness services aspiring to progress into team leader or management roles
  • People working in related sectors such as housing or care/ support work, and voluntary services aspiring to progress into a team leader or management role in the homelessness sector
  • Team leaders and managers in homelessness services who would like to develop their knowledge and skills to support them in their role.
What are the entry requirements?

The CIH Awarding Organisation does not set entry requirements for this qualification. 

Centres (colleges and training providers) may set their own entry requirements based on their assessment strategies and course delivery methods.

Find a study centre

 

How long does it take?

Information to come.

Please note that these figures may vary between learners and centres.

How much does it cost?

Qualification fees can vary depending on where, how and with which centre you choose to study.

For further information on fees, please contact your CIH approved study centre directly.

Find a study centre

 

How will I be assessed?

The qualification is assessed by CIH approved study centres. Centres can use a variety of methods, including tasks, portfolios, assignments, and professional discussions.

Find a study centre

 

What are the membership opportunities?

On completion of the qualification, you may wish to become a certified practitioner (CertCIH).

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Choose how you study

CIH qualifications are delivered by our approved study centres. Centres will support you on your journey, working to the specification and the learning outcomes for each course. See the full list of study centres delivering this qualification below.

Other level 4 qualifications

CIH Level 4 Certificate in Housing

Find out more >

CIH Level 4 Certificate in Housing

The CIH Level 4 Certificate in Housing aims to equip individuals with the knowledge and skills essential for effective management within the housing sector.

It covers various topics, including housing law, policy, customers, and professional practice, alongside a wide range of optional units tailored for management-level professionals.

Who is this qualification for?

This qualification is designed for individuals currently in, or aspiring to, supervisory or management roles in housing.

Estimated study time

  • Approximately 360 hours.

Find out more

CIH Level 4 Certificate in Housing Management and Service Delivery

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CIH Level 4 Certificate in Housing Management and Service Delivery

The qualification aims to provide housing managers in England with the opportunity to demonstrate and develop the knowledge, understanding, and skills required to manage housing services effectively at a senior level.

It includes learning in housing law, policy, regulation, professionalism, and delivering customer-focused housing services.

Who is this qualification for?

The qualification is suitable for learners operating in England who are in a senior management role in housing, or housing service provision who already have learning or a professional membership in a related area but are required to gain a Level 4 housing management qualification in line with the Regulator of Social Housing Competence and Conduct Standard.

Estimated study time

  • Approximately 210 hours.

Find out more

CIH Level 4 Certificate in Managing Housing Maintenance

Find out more >

CIH Level 4 Certificate in Managing Housing Maintenance

The CIH Level 4 Certificate in Managing Housing Maintenance aims to provide you with knowledge and skills in housing maintenance and asset management in housing.

Who is this qualification for?

This qualification is designed for those who are working in or aspire to work in a supervisory or management role in housing maintenance or asset management.

Estimated study time

  • Approximately 360 hours.

Find out more

Level 4 Senior Housing/Property Management apprenticeship standard

Find out more >

Level 4 Senior Housing/Property Management apprenticeship standard

The Level 4 Senior Housing and Property Management apprenticeship evaluates learners through a work-based project and a professional discussion, assessing their ability to apply knowledge, skills, and behaviours in real-world housing management scenarios. Find out more at Skills England.

CIH can deliver the End point assessment for the Level 4 apprenticeship as an approved End Point Assessment organisation. Find out more here.

Level 4 top-up units

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Level 4 top-up units

Ideal for managers working towards compliance with the competence and conduct standard. These courses are designed for those who already hold a partially compliant qualification and need to cover specific learning gaps.

Available level 4 top-up units:

  • Housing law and regulation
  • Housing policy
  • Customer focus in housing
  • Professionalism in housing
  • Resident involvement in housing
  • Law, policy and regulation for repairs and maintenance
Top-up units

Got a question? Whether it's about our qualifications or a general enquiry, our team is here to help.