This qualification will provide you with the technical knowledge and understanding across a generalist range of housing practice at an operational level.

What will you learn?

The qualification explores core areas of housing management and supports the development of your personal growth and engagement in learning and housing.

On achievement of this qualification you will:

  • have the knowledge and skills required to operate effectively in a frontline capacity in the housing sector
  • be prepared for further study and progression to level 3 and potentially level 4 housing qualifications

You must achieve a minimum of 13 credits in order to be awarded the qualification, from one mandatory unit and three optional units.

Mandatory unit:  Professional practice skills for housing

The units aims to provide you with the professional skills required to practice in housing.

Optional units
  • Community development
  • Customer service in housing
  • Dealing with anti-social behaviour in housing
  • Delivery of housing services
  • Housing repairs and maintenance services
  • Involving housing service units
  • Managing leasehold housing services
  • Working with neighbourhoods
  • Occupancy, tenure and lettings
  • Rental income management
  • Regeneration
  • The housing system
  • The social context of housing

Who is this qualification for?

You can enrol onto this qualification if you:

  • are working in a frontline capacity in a wide range of housing and housing related roles
  • already have a level 2 qualification and/or experience of working in housing
  • are working or resident in the UK and Ireland

How long does it take?

The estimated study time is approximately 130 hours.

How much does it cost?

Qualification fees vary depending on where, how and with which centre you choose to study. Please contact your CIH approved study centre directly for further information.

Choose how you study

CIH qualifications are delivered by our approved study centres. Centres will support you on your journey, working to the specification and the learning outcomes for each course.

Find a study centre

Need help? Call us today on 024 7685 1700 or make an enquiry