The CIH Level 3 Certificate in Providing Homelessness Services will provide you with the knowledge and understanding required to support people experiencing homelessness and develop approaches to achieve successful outcomes for clients.

This qualification is regulated by: Ofqual, Qualifications Wales

What will you learn?

The qualification comprises four mandatory units, which you must successfully complete to be awarded the qualification.

Homelessness services and prevention

The unit aims to provide the learner with knowledge of how people can become homeless, the services which are available to support those who are experiencing or at risk of homelessness and how homelessness may be prevented.

Engaging people with lived experience of homelessness

The unit is about engagement of customers in the service/s provided.

The unit aims to provide the learner with knowledge of the reasons for and tools to enable engagement, and to enable them to plan for engagement of people experiencing or at risk of homelessness.

It will cover the spectrum of engagement from communication through to co-creation and co-production.

Professional practice skills for housing

The unit aims to provide learners with the professional skills required to practice in housing.

Role of the practitioner in supporting independent living

The unit aims to provide the learner with an understanding of the role of the practitioner and the values and principles which underpin the provision of support services for independent living.

Who is this qualification for?

This qualification is designed for those who support people experiencing homelessness and are looking to develop their knowledge and understanding in this area.

Further information
What are the entry requirements?

CIH does not set entry requirements. Our CIH approved study centres may establish their own criteria to ensure learners' suitability for the qualification.

If may be beneficial if learners:

  • are working in the housing or homelessness services sector
  • or have previously studied at level 2.

For further information on entry requirements, please contact your chosen study centre directly.

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How long does it take?
  • The average total qualification time (TQT) is 140 hours.
  • The average guided learning hours (GLH) are 105.

Please note that these figures may vary between learners and centres.

How much does it cost?

Qualification fees can vary depending on where, how and with which centre you choose to study.

For further information on fees, please contact your CIH approved study centre directly.

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How will I be assessed?

The qualification is assessed by CIH approved study centres. Centres can use a variety of methods, including tasks, portfolios, assignments, and professional discussions.

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What are the progression opportunities?

The qualification aims to provide the skills and knowledge to support a job role in providing homelessness services. However after completing this qualification, you may consider further qualifications, such as:

What are the membership opportunities?

On completion of the qualification, you may wish to become a certified practitioner (CertCIH).

Choose how you study

CIH qualifications are delivered by our approved study centres. Centres will support you on your journey, working to the specification and the learning outcomes for each course.

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Qualification specification
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