The CIH Level 4 Certificate in Managing Housing Maintenance aims to provide you with knowledge and skills in housing maintenance and asset management in housing.

This qualification is regulated by: Ofqual, Qualifications Wales.

What will you learn?

The qualification comprises one mandatory unit totaling six credits, which must be completed to receive the qualification. Additionally, there are a variety of optional units available to tailor the qualification to your specific needs.

To bee awarded the qualification, you must achieve a total of six units and a minimum of 36 credits, distributed as follows:

  • One mandatory unit (six credits)
  • Five optional units (minimum 30 credits)

The qualification offers various pathways and optional units, including:

  • Standard pathway
  • Responsive repairs
  • Planned maintenance

These options allow you to choose the route that best suits your goals and interests.

Mandatory unit: Professional practice skills for housing

The unit aims to give learners the understanding and skills to progress at management level in housing. It does so by helping them to become more ‘reflective practitioners. It emphasises the importance of relating individual skills and performance to the effectiveness of the organisation as a whole and being proactive in their own professional development.

Optional units

Five optional units must be selected, with a minimum of 30 credits.

Information on the optional units and pathways can be found in the qualification specification.

  • Financial management for repairs and maintenance
  • Health and safety for repairs and maintenance
  • The legal framework for repairs and maintenance
  • Sustainable repairs and maintenance
  • Managing people and change
  • Customer service in housing
  • The delivery of housing services
  • Data and performance management for planned maintenance
  • Procurement and contact administration for planned maintenance programmes of work
  • Performance management for responsive repairs
  • Procurement and contract administration for responsive repairs.

Who is this qualification for?

This qualification is designed for those who are working in or aspire to work in a supervisory or management role in housing maintenance or asset management.

Further information
What are the entry requirements?

CIH does not set entry requirements. Our CIH approved study centres may establish their own criteria to ensure learners' suitability for the qualification. 

If may be beneficial if learners:

  • are working in a supervisory or management role in housing or a housing related industry
  • or have previously studied at level 3 or 4.

For further information on entry requirements, please contact your chosen study centre directly.

Find a study centre

How long does it take?
  • The average total qualification time (TQT) is 360 hours.
  • The average guided learning hours (GLH) are 180.

Please note that these figures may vary between learners and centres.

How much does it cost?

Qualification fees can vary depending on where, how and with which centre you choose to study.

For further information on fees, please contact your CIH approved study centre directly.

Find a study centre

How will I be assessed?

The qualification is assessed by CIH approved study centres. Centres can use a variety of methods, including tasks, portfolios, assignments, and professional discussions.

Find a study centre

What are the progression opportunities?

After completing this qualification, you may consider further qualifications, such as:

What are the membership opportunities?

On completion of the qualification, you may wish to become a certified practitioner (CertCIH).

Choose how you study

CIH qualifications are delivered by our approved study centres. Centres will support you on your journey, working to the specification and the learning outcomes for each course.

Find a study centre

Qualification specification
Privacy notice
We are committed to protecting your privacy and security. This policy explains how and why we use your personal data, to ensure you remain informed and in control of your information.
View all our qualifications
Whether you’re starting out in the housing sector or are an experienced professional, we have qualifications suited to you.
Find out more

Need help? Call us today on 024 7685 1700 or make an enquiry