The objective of this qualification is to provide you with the knowledge required to manage a housing maintenance service.

What will you learn?

The qualification aims to:

  • provide housing staff working at or aspiring to a supervisory or management level with a qualification to suit their needs
  • develop skills and knowledge for the current challenges in housing and responsive repairs
  • and prepare learners for further study in housing related qualifications at level 5 / undergraduate level

In order to achieve the qualification, learners must achieve a minimum of 36 credits from one mandatory unit and five optional units. It is also possible to achieve the following pathways:

  • Responsive repairs
  • Planned maintenance
Mandatory unit: Professional practice skills for housing

The unit aims to give you the understanding and skills to progress at management level in housing. It does so by helping you become a more 'reflective practitioner'. It emphasises the importance of relating individual skills and performance to effectiveness of the organisation as a whole, and being proactive in your own professional development.

Optional units
  • Financial management for repairs and maintenance
  • Health and safety for repairs and maintenance
  • The legal framework for repairs and maintenance
  • Sustainable repairs and maintenance
  • Managing people and change
  • Customer service in housing
  • The delivery of housing services
  • Data and performance management for planned maintenance
  • Procurement and contact administration for planned maintenance programmes of work
  • Performance management for responsive repairs
  • Procurement and contract administration for responsive repairs.

Who is this qualification for?

You can enrol onto this qualification if you:

  • aged 18 and over
  • working or resident in the UK and Ireland
  • who are seeking or are currently employed within either a management or senior technical role
  • who are providing a service in the management of operations and surveying or technical staff
  • already have a level 3 qualification and/or experience of working in housing, preferably at a supervisory/management level

How long does it take?

The estimated study time is approximately 360 hours.

How much does it cost?

Qualification fees vary depending on where, how and with which centre you choose to study. Please contact your CIH approved study centre directly for further information.

Choose how you study

CIH qualifications are delivered by our approved study centres. Centres will support you on your journey, working to the specification and the learning outcomes for each course.

Find a study centre

Need help? Call us today on 024 7685 1700 or make an enquiry