CIH Level 5 Diploma in Housing

The unit aims to provide learners with an understanding of ethical practice and how this applies to housing organisations, housing professionals, and their stakeholders and customers.

The unit aims to provide learners with an understanding of leadership and management theories and styles and their role in creating an organisational vision.

Learners will have the opportunity compare the knowledge skills and behaviours required by managers and leaders, and to reflect on their own ability to be an effective leader and manager.

The unit aims to provide learners with an understanding of the role, purpose and complexity of a housing organisation.

Learners will gain knowledge of strategic development and apply strategic planning to the development, implementation and monitoring of a business plan.

The unit aims to provide learners with an opportunity to understand the context of housing through a comparative study between their own country of study/ operation and another.

Learners will develop an understanding of policy, the law and the social, cultural, political and economic context of housing policy on their chosen topic in two countries.

The unit aims to provide learners with an understanding of how to manage partner relationships to deliver a successful housing service.

This unit aims to provide an understanding of how to provide housing services that are inclusive and meet the diverse and changing needs of housing customers. It covers the importance of data gathering and resident involvement as well as effective communication methods.

This unit aims to provide the opportunity to reflect on what professionalism means in a housing context, the learner will analyse their own professional practice against professional standards.

It also examines the importance of exercising professional judgement, using a reflective practice model and continuing professional development, along with an opportunity to create a professional development plan.